Epic | Elevation Sports provides a great experience for customers looking at ebikes and bicycles. The staff is very knowledgeable, helpful, and friendly, answering questions without making people feel like an inconvenience. Customers never feel pushed or pressured to buy. The shop allows test rides and takes time to educate new riders, ensuring they feel good about their purchase. The customer service is consistently highlighted as the best, with employees described as good people, cool guys, and rock stars who go above and beyond. They are honest in their assessments and dedicated to safety. The skilled technicians provide excellent repairs and adjustments. Staff have been known to stay after hours to help and complete work promptly so customers do not have to make return trips. The shop is pleasant to visit, with a team that is always willing to answer questions. This commitment creates a very happy experience as a whole, leading customers to declare it a great place for all their business and to highly recommend the shop to anyone.
Great experience looking at ebikes. I went in with an idea of what I wanted, they let me test ride the bikes that I had on my list and were very knowledgeable and able to answer my questions. Never felt pushed or pressured to buy and left feeling very happy with my purchase and the experience as a whole.
May 2024
It seems all bike shops tend to have some pretty cool guys in them. I have to say this bike shop is the best I’ve done business with. Had issues with my son’s bike and they stayed after hours on a Saturday to get it squared away. Every employee I’ve meet there has been good people. Thanks
August 2023
Very good place to have bike repairs done in the treasure Valley or magic Valley thank you again
