Epic | Elevation Sports provides a great experience for customers looking at ebikes and bicycles. The staff is very knowledgeable, helpful, and friendly, answering questions without making people feel like an inconvenience. Customers never feel pushed or pressured to buy. The shop allows test rides and takes time to educate new riders, ensuring they feel good about their purchase. The customer service is consistently highlighted as the best, with employees described as good people, cool guys, and rock stars who go above and beyond. They are honest in their assessments and dedicated to safety. The skilled technicians provide excellent repairs and adjustments. Staff have been known to stay after hours to help and complete work promptly so customers do not have to make return trips. The shop is pleasant to visit, with a team that is always willing to answer questions. This commitment creates a very happy experience as a whole, leading customers to declare it a great place for all their business and to highly recommend the shop to anyone.
Best place ever I went there yesterday checked on the talaria mx5 and it was awesome might buy it such a great store
April 2025
I called with some questions about my bike and Lance was very informative and took the time to fully answer my questions even over the phone. I really appreciate the excellent customer service.
September 2024
The mechanic at Epic was very informative and did a great job getting my bike going again! I would give a six star rating if I could. Highly recommend this shop and would recommend anyone looking for a good mechanic. The bill was extremely low and their technical skills was top notch.
