Kimberly Road Storage offers a positive experience for customers seeking storage solutions. The staff is noted for their exceptional customer service, with many reviews highlighting their friendliness and willingness to help. Customers appreciate the smooth and quick account setup process, often completed in 15 minutes. The storage units are described as clean and well-maintained, providing a sense of security for users. One staff member, in particular, has received multiple commendations for going above and beyond to assist customers, including staying late to accommodate last-minute needs and providing assistance on move-in day. The facility is also praised for being accommodating with check-out flexibility. Overall, Kimberly Road Storage is highly recommended for those in need of reliable and friendly storage services.
I called and was able to get answers to all my questions, reserve the space, and set up an account within 15 minutes. It was such a smooth and appreciated the knowledge and friendliness of the person I chatted with.
January 2025
Good customer service clean unit overall good experience the offer of waiving fees for reviews is against Google reviews TOS (last time i read them at least) but hey in this economy saving money is the name of the game
January 2025
Very positive experience with the customer service people getting the account set up and getting into the unit. It was clean and the property was well maintained. Would recommend.
