This Cricket Wireless Authorized Retailer receives consistent praise for its excellent customer service. Staff members are repeatedly described as helpful, patient, knowledgeable, and efficient. Reviews highlight employees who are understanding of customer budgets and specific situations, providing clear explanations of options and processes. The team is noted for being quick, especially for customers in a rush, while ensuring clients understand the best choices for them. Services include activating new phones, handling upgrades, offering great deals, and managing warranty claims smoothly. The overall experience is rated highly, with many customers stating they would definitely return and recommend this location to others for reliable and honest service.
Great service. Stephanie was very kind. Very friendly staff and helpful to fix phones and transfer data.
March 2024
Ale was very empathetic and understanding of our situation, he helped us fast and made sure we understood what the best options were, 10/10 excellent management if anyone is looking for help with cricket I recommend going to the cricket on lake st in addison and I definitely recommend speaking to Ale. Excellent service!
March 2024
10/10 service. Nick was so helpful, Patient and honest! Would definitely come back. They are nice and have awesome customer service ! ?
