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“Anita was very courteous and helpful. Showed me exactly how to punch in my code when entering and leaving. Showed me exactly where my unit was. Explained my bill to the tee! If you need to rent a unit, make sure you ask for Anita! She definitely understands what customer service means!”
“I spoke to Sabrina to get information!
She was very helpful patient and super nice! I definitely recommend coming here! Sabrina made my experience great!”
“David was very helpful and professional to find the perfect size of storage for me and my family. He explained everything about the facility and had a great sense of humor. Thank you David keep up the great work and customer service !”
9:30AM - 6PM
1951 W Lake St, Addison
Self Storage
“During a really hard time in my life, Storage Mart made it easy to move 42 years of life . The staff is very helpful and accommodating. The storage space is clean , easy to access.
To make it even better the deal on three months half off is really helpful. Thank you for making this big move, easy to navigate.”
Self Storage
Self Storage
Self Storage
Self Storage
“This would easily have been a five if not for the damaged property, lack of response and the delivery driver. My move was from Midwest to the East coast. My experience with the team in Chicago was excellent. I was going into storage initially. I was told it would go into crates, I was told I could use my own blankets. No crates and my blankets disappeared in the process. The driver on the delivery end was very aggressive and was only concerned about how the outcome looked for him and not whether I was a satisfied customer. Moved items into the house to discover many items damaged. The major item was a stand up desk that I will have to replace at my cost.
Have reached out several times to the team in Chicago with no response. In the end it was disappointing.
I revised this to a 5 star, as it was my experience with the team in Chicago and that same team resolved all issues to my great satisfaction. I do believe I can recommend this team as they are very customer focused.”