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November 2023 by Abigail Rizzo
has the same name as my ex, good selection tho
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November 2023 by Trixie S.
I would much rather donate my gently used clothes here than say Goodwill. I really appreciate the mission of St. Vincent de Paul and I always look forward to donating things that I no longer need to people that are less fortunate than me. Great service
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November 2023 by Ysn L.
Terrible employees and the manager is absolutely disrespectful; walked in to do community service and manager gave me a attitude because I had taken a 30 minute break to eat and then told me to "gtfo" and for it to be a place of god this is crazy
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November 2023 by Jeremy Curran
This store is a sinking ship going down hill fast. When you walk in there you can feel a negative vibe that there is tension going on there and I have heard this from several other customers as well. Employees and management are yelling and screaming at each other in front of customers which is VERY UNPROFESSIONAL and all the drama is making customers feel uncomfortable shopping there. The place is turning into a SWEAT SHOP and the good employees who the customers love have either been forced to quit or were fired.By the way this business is under investigation by the State of Illinois Department of Human Rights, The US Equal Employment Opportunity Commission, and Department of Labor for several violations of the law that took place regarding workplace Harassment and the One Day Rest In Seven Act.In addition, St. Vincent is not supposed to be a for profit business, they are a 503c Charity Organization that gets their items for free through donations and their mission is supposed to be about helping the poor but they are far from that when managers are taking items for themselves to resell and they violate the law by treating their employees like slaves not even giving them their breaks and lunches on time and at times not at all. I know people who worked there that were screwed out of their breaks and lunches so every bit of this is true. One of many reasons they are under investigation by the State and Federal government.Karma is coming to the clowns in management at this store and at the top of this organization, it’s just a matter of time. They reap what they sow!
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November 2023 by Sanjuana Fonseca
Been shopping here for years but won't ever come back now. The managers and employees are horrible and rude. Saw them picking through everything and keeping it for themselves ! Watched a rude female manager accuse a poor man of stealing the donated bread that the truck driver had personally handed him. She even threatened to call the police on him!! It was awful. She probably was mad that he got the good pastry before her!The employees always keep several pastries each before any of the people that need it can get some. They also always keep all the good pastries and leave everyone else the hamburger and hot dog buns and place a limit of 1 per person while the keep several cakes and pastries for themselves!?! Also, everytime you find a deal and take it up front to pay for it, the manager says it's the wrong price and someone must have changed it! What?! She must not have seen that item and wants it to sell it herself so she makes up a lie that that's not the correct price then comes back with a ridiculous price so you don't buy it and she can keep it to resell herself online! I have never in all the years I've shopped and donated here seen things get so bad. I work at a store that donates some of that bread and pastries thinking it's going to people that need it and can enjoy it, only to find out it mostly goes to the employees!!??? That's just stealing from the poor and it's so wrong! Will not be going back after seeing all that and will definitely let work know what really happens to our donated bread!
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November 2023 by Anita Klosinski
Some prices little high for used, though nice there is more then a few different options for sales each day.Employees are friendly and inviting.
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October 2023 by Jeremy C.
Don't ever shop at or donate to this company! If you are looking for a new job and are considering applying here, save yourself from the emotional distress and aggravation and look elsewhere. Their leadership is rotten to it's core, they are poorly managed, they treat the majority of their employees like crap, some of their managers are stealing the cream of the crop intended to be sold to customers at discounted prices to help the poor only for those managers to keep for themselves and to resell for a profit, and they have broken several laws in running the business especially laws prohibiting Workplace Harassment as well as labor laws protecting an employee's right to a 30 minute lunch.To start off, another reviewer wrote on here about one of their manager's named Janelle a while back taking the items, that were intended to help the poor, in the back to keep for herself. At one point long ago I used to think that review was just a frivolous complaint but now after what I have seen and witnessed and from knowing people who have worked on the inside and witnessed Janelle's behavior I believe every word of it now but it's gets even better.Janelle has a pattern of harassing behavior toward several employees on many occasions including the berating of an elderly woman and 2 employees who have a disability as well as others. The harassing behavior has been escalating in the last couple of months but has caused a lot of emotional distress to people I am close with who work there.The harassing behavior was reported to Human Resources about a week or so ago but low and behold, a few days after the harassment was reported, the Human Resources manager no longer works there. How convenient! The timing of this just seems too suspicious like this was an act to cover up the harassment complaint that this person was in charge of investigating and should have escalated to their Store Manager, Gerardo. 1 week later a Whistleblower, who is supposed to be protected, is let go by Gerardo which is an illegal act of Retaliation. Gerardo had to know about the harassment complaint when he fired the Human Resources Manager because it was shortly after that complaint filed with Human Resources when the Human Resources manager was let go. He lied and said the firing of the Whistleblower had to do with not showing up to work but the reason she didn't show up for work was due to the toxic work environment Janelle created.State of Illinois and Federal laws prohibit Harassment in the workplace and there are legal penalties for all employers that fail to take a reported allegation of harassment seriously as well as for Retaliation for filing a complaint of workplace harassment with company management in good faith. State of Illinois law also mandates that all employers in the State provide annual anti-harassment training for all employees at least once a year but this never happened at least for one of the employees I know who worked there. I can go on and on about other laws they have broken. They have used short staffing as an excuse not to provide employees a 30 minute lunch when someone works a 10 hour shift because no one is around to relieve the cashier at the register. Another example that they don't care about the Safety, Health and Wellbeing of their employees and they just use people and pay them peanuts to treat them like crap.Note to Gerardo if you are reading this: If you and Janelle worked at my company, a well known big Fortune 500 company, they would not tolerate Janelle's behavior nor your choice to ignore the Harassment complaint and sweep it under the rug and protect her. Both you and Janelle would be gone that very day the allegation of harassment was escalated above you to upper management. The fact you have chosen to be dismissive by not taking this matter seriously shows how unprofessional and how bad of a manager you really are but if you think you can get away with this, you are very mistaken because Karma can be a bitch! Maybe the board at St. Vincent will see things differently th
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September 2023 by Gabby C.
These guys are so nice and they take almost anything. We've even donated electronics (donating broken electronics is not cool people, don't do it), make sure they work.
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September 2023 by Jenni Lynn
The gentleman working tonight was wonderful. He's so friendly and helpful and does his job great. I love the selection at this shop and the prices are good too :)
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September 2023 by Geraldine Colvin
Nice thrift store with friendly, professional staff. The gentleman that was working on 9/3 greeted everyone and pointed out the price tag colors that were on sale.
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June 2023 by Megan McCormick
DO NOT DONATE YOUR ITEMS HERE UNLESS YOURE OK WITH THE WORKERS KEEPING IT FOR THEMSELVES!! I just had the worst experience today at this second hand store. I’ve been coming here for years and have never had a problem other than Janelle who is always rude and I always see her carry things from the back room straight to the register where she holds the stuff she wants and probably doesn’t even pay for. My point is I don’t think it’s right for the workers to keep DONATED items that the store is suppose to sell. I wasn’t aware this was a third hand store but I always see her doing this. Today was by far the worst experience because the item I wanted to buy Janelle said that wasn’t the right price tag (in a very rude manner). Then I asked her “well what do you mean”. Then she says “someone changed the price”. She told the other lady to go have them write a different price. So I waited and they come back with a price of $15.99. For a USED, DONATED item. At that point she wasn’t even talking directly to me anymore and just put it behind the counter without even asking if I still wanted it which is why I felt wrongly accused. They should really make sure they price items right before letting a customer find it and want to buy it but then raise the price on them and basically accuse them and say “someone changed the price”. Which is ridiculous. I’ll post the pictures I took to show proof they have items they want stored in their lunch room and behind the register which is down right wrong. Ive heard Janelle tell coworkers “this is mine” while she’s putting the items behind the register. I’ve even seen Janelle and her husband/boyfriend (a bald guy) pull up their car and put stuff in their trunk when the store is closed. Someone like her should not be working there she has horrible customer service and doesn’t care about the rights of the customers or people who donate the items because it’s sad the people who donate items are thinking they’re items are going on the floor for low income families but a lot of it gets taken from the workers. I will not be back at this store if she continues to work there.
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June 2023 by Level 4
Employees grab the quality stuff for their resale businesses. Not really helping the poor community. I overheard a female employee telling a customer she sells on Poshmark and she grabs all the purses, jewelry, etc. to resell. Turned me off that employees do that in a place like this. St. Vincent de Paul was “father of the poor.”
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May 2023 by Megan M.
DO NOT DONATE YOUR ITEMS HERE UNLESS YOURE OK WITH THE WORKERS KEEPING IT FOR THEMSELVES!! I just had the worst experience today at this second hand store. I've been coming here for years and have never had a problem other than Janelle who is always rude and I always see her carry things from the back room straight to the register where she holds the stuff she wants and probably doesn't even pay for. My point is I don't think it's right for the workers to keep DONATED items that the store is suppose to sell. I wasn't aware this was a third hand store but I always see her doing this. Today was by far the worst experience because the item I wanted to buy Janelle said that wasn't the right price tag (in a very rude manner). Then I asked her "well what do you mean". Then she says "someone changed the price". She told the other lady to go have them write a different price. So I waited and they come back with a price of $15.99. For a USED, DONATED item. At that point she wasn't even talking directly to me anymore and just put it behind the counter without even asking if I still wanted it which is why I felt wrongly accused. They should really make sure they price items right before letting a customer find it and want to buy it but then raise the price on them and basically accuse them and say "someone changed the price". Which is ridiculous. I'll post the pictures I took to show proof they have items they want stored in their lunch room and behind the register which is down right wrong. Ive heard Janelle tell coworkers "this is mine" while she's putting the items behind the register. I've even seen Janelle and her husband/boyfriend (a bald guy) pull up their car and put stuff in their trunk when the store is closed. Someone like her should not be working there she has horrible customer service and doesn't care about the rights of the customers or people who donate the items because it's sad the people who donate items are thinking they're items are going on the floor for low income families but a lot of it gets taken from the workers. I will not be back at this store if she continues to work there.
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April 2023 by Dan Valentine
I called and asked if they had furniture, they hung up on me. I called back and asked if they could hear me, they said no and hung up on me.
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December 2022 by Gabriela Astudillo
Honestly this spot is the best thrift store I have ever been to. The employees are very helpful I didn't get their names, but it was a tall gentleman and another gentleman there that helped me unload some things my mom was donating. They smiled the entire time and made small conversation. Walking in the store it's super organized, they have great prices and amazing employees. If you are looking for some awesome stuff for a great value this is the place to go.Forgot to mention this thrift store sells furniture and also accepts donated furniture unlike Goodwill & Salvation Army.
