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“I used MLS Mailing for a US Mail marketing campaign and my 2018 revenues increased by 12% over my normal production levels. Maria and Angel help me with market area, list and printing/mailing. Thank you Maria and Angel and all the staff at MLS Mailing for making 2018 a very good year. Phillip Almeraz”
“First time using UPS to send some stuff to my friend. Shital at Carpentersville location on western helped me a lot to figured out the heat possible option with great value. I took a lot of time but herself and her staff are great people and helped me through the process. 100% recommend this location :)
Best customer service 👍”
“I went for printing and a design job. The team went above and beyond and did a very good job. I highly recommend this store for any design and print jobs. Great Job Guys.”
“I’m not sure who manages this location or who is responsible for training the team, but one thing I can say with complete confidence:
I visited during what seemed to be peak hours—around 5:30 PM—when the place was very busy. Despite that, the line moved almost immediately, and the entire team operated with remarkable efficiency.
What stood out even more was the professionalism combined with a genuinely friendly and welcoming attitude—something that, unfortunately, is not always common these days.
My sincere congratulations to everyone working there, especially the young team members. You are doing an outstanding job.”
“This is a shoutout to Owen at the UPS store in Fox River Grove. He was two weeks on the job and running the place ALONE! We brought him five large boxes three of which he had to pack. He was handling incoming patrons, trying to finish our boxes and answering phones and questions. It was a super busy day and he handled the work and himself very well. Shame on management for not having two people in the store. One for additional help and one for your employees safety.”
“This is my store for all Amazon returns. All employees are extremely professional and courteous. I remember I mentioned it to the mgr. and he said that it is very important to the store that his employees to be helpful to all customers. My favorite guy is Ryan. He always greets me with a smile and a personal hello.”
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“staff is friendly and helpful, i hope they will install automatic doors so we can easily bring our large parcel inside and take back our stuff without any hassle”