The UPS Store #1946 in Crystal Lake is a friendly, professional, and efficient business that offers a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff, from the owner to the employees, are knowledgeable, helpful, and always ready to answer questions. Customers appreciate the quick and stress-free service, with many mentioning the friendly and welcoming atmosphere. The store is also loved for its welcoming environment, often featuring a friendly store dog that visitors enjoy. Whether handling Amazon returns or providing supplies, the team ensures a fast and smooth experience. Overall, this local, family-owned store is known for great service, kindness, and professionalism, making every visit a positive experience.
This is my local store and come here multiple times a week! Never have any issues, i get in and out extremely fast, everyone is very helpful, the owner is always there and you can tell works really hard. I mostly come because the dog that hangs out is adorable and I love seeing him!!
February 2026
This location has excellent customer service! Emma was courteous, made sure she had the correct answers to my questions and went above and beyond to make sure my package was handled correctly! I highly recommend this UPS location.
February 2026
I have only visited this location a handful of times but I have always enjoyed the experience. The staff has been helpful,understanding and welcoming. I would suggest this location to anyone in need of their services.😎
