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“The doctors at this office are absolutely amazing, they listen to your concerns and fix the issue. My family and I will always choose this place for our healthcare needs.
The front desk staff could benefit from additional empathy and customer service training, especially when working with patients who are dealing with health concerns.
Despite any frustrations you may have w/ the front desk, I would still recommend giving the doctor a chance, as the care itself is ALWAYS awesome.”
“I had a great experience at Quest Diagnostics. The staff was friendly and helpful. Everything was clean and organized. I would definitely recommend this location!”
7AM - 4:45PM
360 Station Dr Suite 150, Crystal Lake
Medical Labs
8AM - 12PM 1 - 4:30PM
390 Congress Pkwy Ste H, Crystal Lake
Medical Labs
“This place is great receptionist was awesome she was very helpful i was in and out no appointments needed. Went to quest what a disaster that place is . Tried to make appt couldn't on line never printed first name before going on to last name same with birthday. Thought had appt 10.40 got there early punched in phone # 3 times still not right. Went up street 3 minutes was in and out 30 minutes”
“Easy to find and they took me in right away! Cecilia was the one who helped me and was amazing! She is gentle (drawing blood) and made the entire 3 hour glucose test so pleasant! She also had a small quiet room for me to sit in, and checked on me frequently. She definitely is so kind and reassuring. Thank you for providing excellent care and also being super quick! The 3 hours went by fast!”
“We had a great experience at LabCorp today for my son blood test. Everything went smoothly, and Elizabeth was especially wonderful. She was very kind, patient, and helpful, and she made us feel comfortable throughout the visit. We really appreciated her professionalism and caring attitude. Thank you, Elizabeth, for making the experience much easier for us!”
“Scheduled an appointment online, got a confirmation. Showed up to my appointment and checked in from my car. Got a text message to come in and a few mins later I got called back. The phlebotomist was awesome and really sweet. I was in and out in less than 15 mins.”
“I came in for an appointment and right before walking in I realized I had forgotten my orders.
Teresa was very understanding and allowed time for me to access them. As soon as I got access to them she brought me in and got my blood drawn right away.
Was very thankful for the patience and understanding!”
8AM - 1PM 1:30 - 4:30PM
1710 N Randall Rd Ste 240, Elgin
Medical Labs
“The nurse here today was amazing. I didn't get her name but I was here at 10:30am on 8/15/26. She was able to fit me in very quickly because I had an 11 am cut off for my bloodwork. Very accommodating and very nice. I felt no pain at all when she did my bloodwork, so she has a gift. Please give this girl a raise and do anything you can to keep her.”
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Medical Labs
“I brought my son in for bloodwork today, and he was extremely nervous and scared. The woman doing the labs was so wonderful, kind and patient. She went out of her way, way above and beyond, to help a scared kid feel comfortable. She got him water, calmed him down and answered his questions. I was so thankful and impressed! She made what could have been a stressful experience so much easier!”