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“I will never buy another computer from anyone else. They just fixed my computer and it works wonderfully. I bought it a few months ago and I love their customer service.”
“Very professional and extremely knowledgeable. Brought my phone in for a charge port fix and was in and out in less than 30 minutes. Talked me through the process”
“Came in to do a phone upgrade Freddy helped us out very well left us with no questions and we left extremely satisfied 11/10 customer service will definitely be visiting this location for any other needs!”
10AM - 8PM
557 N McLean Blvd, Elgin
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“Mohammed replaced the face plate on my android in 20 mins and charged me a great price. He pointed out the last repair in Bartlett was done poorly when the speaker was replaced. Highly recommend Mohammed.”
“I recently had an issue with my phone that for the life of me I couldn't figure out. I spoke to Ismael about it over the phone and he immediately offered to help me over the phone or in person if I chose to come into the store. I went in and the problem was resolved within 5 minutes! This made such an impression on me that I had to take time out to write a review because most business employees would only help you if you're coming in to buy something or if they thought they could sell you something. Way to go AT&T of Huntley!! A special thank you to Ismael for your professionalism, kindness and consideration! Once I'm in the market to shop again this will be the store to get my business.
SW”
“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
“Nellie was the greatest helped and answered all of my questions. Thanks Nellie it was a pleasure. It took a little while to transfer everything but that was fine seeing that she was so beautiful I had to.Thanks again.”
“Nick was very nice and friendly he was very helpful and provided great customer. The store closed at 7 and he stayed more than that just so we could be helped with.”
“Trustworthy guy that fixed my phone and delivered in the time promised. He was knowledgeable and did not play games with prices, even though I was in a bind. Great place to do business.”
“Been here a few times for various upgrades and such. Everyone I have dealt with here has been great. Going above and beyond to provide great customer service. Very honest and forthright with everything. I will continue to go back to this store.”
“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“I went here this past Saturday and I cannot express my gratitude for both of the employees working that day. I was in a tough spot and the staff working were super helpful as I couldn’t figure out how to activate my new number. I was given both of their names but I lost the paper I wrote them down on. It was a female (very knowledgeable, friendly and eager to execute) and a male who followed her direction and guidance on how to solve my problem. I thank you both for your kindness! - Brittany”
“Went in 2 weeks ago because my mom's ancient iPhone was on its last leg. Thank goodness we just so happen to have Adam Snarski help us buy her a new updated iphone. He was kind, patient, super knowledgeable, and helpful. This was so important to us as mom sometimes needs reassurance and support and Adam was the best. I'd have to say probably the best I've ever experienced for myself and I have been through all services. Because of his service I am considering switching to Verizon myself. Thank you so much Adam, you are truly the best!!”
“Service was awesome. Was at another cricket store in Elgin. Not helpful. Pedro Martinez assistant manager was so helpful. He needs a raise. That's the kind of service that makes a business successful.”
“I stopped in yesterday having an ongoing issue with my phone and I couldn’t quite figure out what was wrong with it. Miguel despite me being angered by the situation helped me solve the issue while keeping a professional demeanor. I was in and out within minutes. I loved how honest he was without trying to upsell me like most places do. Will be returning to this specific location just because of him.”
“Our customer service representative was super nice, helpful. Looking out for us and our best options. We bought an iPhone. Clean store, all staff were friendly and ready to help everyone that came in.”
“This is by far the best boost Mobile! I went to the one by the fresh market and they were rude and didn't know what they were talking about! Then I went to the one on Villa at and the young lady there didn't even bother to greet me. Any question I asked she answered with "call 611" as she was scrolling through her phone. Luckily I remembered about this location, and as soon as I stepped in to this one I was greeted so politely by that one chubby dude and he definitely knew what he was talking about; but overall all the staff are friendly,nice, and just a great help.”
“Sarah and Danny both helped my grandma with her new phone in Elgin. What I thought would be a nightmare (I was calling from seattle) ended up being a great service. Sarah took extra time to teach my grandma how to use her phone and I am so thankful for them freal.”
“Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!”
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“Alex was great! Speedy and very friendly! He made sure we were fully happy before we left! He even helped my son with the screen protector! ?? Couldn't be happier with my last two in store experiences at this location!”