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“Hard to find people you can trust. Chad is the exception. He knows computers and explains them so you can understand. And takes the time to do it.
Highly recommended…”
“Mariah was great. Algonquin store sent us out because they could not ship the color we wanted for exact reason. But Mariah was able to do it in seconds with good manner.”
“Called before hand to explain my issue, knew what my problem was and gave me a fair price. Very nice and helpful when I got to the store and it only took around 15 minutes.”
“Thank you Roberto, at the AT&T location in Huntley, IL for looking into and rectifying my husband's Gmail account problem. He's happy once again. Very much appreciated. Keep up the great customer service.”
“Switched my phone from Metro to Boost Mobile. The associate Jose took care of me even with the store closing in less than 15 min. He was a very friendly standup guy! Very tech savvy and the person I'd recommend for any questions you may have.”
“I'm so glad I stopped here. Jose is the best. He was efficient, caring, and helpful. Made sure all my questions were answered. He made the transaction comfortable and hassle free. I never felt pressured like at the other stores.”
“I went in with a Nintendo switch that was having problems with the screen due to water damage and they were able to get it working right again for a very reasonable price”
“Jeremy Garcia is the man you need to ask for when you go to the store in Woodstock, He's professional, friendly and really knows his craft. He helped me get a new phone and saved me approximately $1200.00. He is an asset to his profession. Please ask for him when you see the Woodstock Verizon store.
Ken Hofman
Harvard.”
“While switching providers, i had nothing but problems with my previous provider.Getting enough information to transfer my phone number. The associate at this location was extremely patient and willing to work with me through every step even if it took four hours. They were able to provide me a phone and service for less than a month's bill with my previous provider. And they wore nothing but a smile. Very cute too”
“Belem did a great job taking the time out to work with me and their IT dept given my phone has a security issue. I didn't even have this store connect my new phone a week prior since the other store was closed on MLK day. Give Belem a raise.”
“I went here this past Saturday and I cannot express my gratitude for both of the employees working that day. I was in a tough spot and the staff working were super helpful as I couldn’t figure out how to activate my new number. I was given both of their names but I lost the paper I wrote them down on. It was a female (very knowledgeable, friendly and eager to execute) and a male who followed her direction and guidance on how to solve my problem. I thank you both for your kindness! - Brittany”
“Sara was very encouraging when it came to helping with an email issue from another carrier. Although the issue couldn't be resolved, she patiently took the time to figure out an alternate solution. Her professionalism was wonderful and her friendliness was very much appreciated.”
“Kristina is the best store that this cricket store that ever had. She is very quick and informative. Her co worker Cassy was also very attentive and kind. I will always come back to cricket on state St. I urge all customers to come this cricket,you will not be disappointed!!!!!!!!”
“Great associates at this location! Jackie and Fransisco were very friendly and helpful. They helped with our purchase and a small glitch I was expierenced. They worked to get it all fixed and working right away.”
“This is by far the best boost Mobile! I went to the one by the fresh market and they were rude and didn't know what they were talking about! Then I went to the one on Villa at and the young lady there didn't even bother to greet me. Any question I asked she answered with "call 611" as she was scrolling through her phone. Luckily I remembered about this location, and as soon as I stepped in to this one I was greeted so politely by that one chubby dude and he definitely knew what he was talking about; but overall all the staff are friendly,nice, and just a great help.”
“I just got a new phone from Louis for free with the Supreme 5G plan. He was very professional, knowledgeable and helpful. He made the whole buying experience a joy. Thank you for everything Loius I appreciate it Sir.”
“After having a HORRIBLE experience at the Palatine IL store I had called the Crystal Lake IL store and spoke with a kind gentleman named Nick. I had discussed with him what my issue was and without hesitation he told me that he could help. I did drive an hour to get to the store but it was definitely worth it. Nick was a pleasure to work with. I will definitely recommend the Crystal Lake store to anyone looking for a great carrier with exceptional customer service!
Thank you Nick!
J. Freund”
“I went to T-Mobile to have my new work phone activated and transfer all contacts,
my company sent me there to do this.
I arrived first thing on a Saturday, the door was opened by the associate which later I learned her name was Marium R.
I asked her if she could transfer everything and activate she said she would be able to do while I wait, we sit down at the table and she proceeded to activate and transfered all the info, while doing that, she was very friendly talkative and very nice once everything was done, I asked if she could also setup my call forwarding, she said no problem and it was done i need to add that I bought a case and a screen protector which she installed for me. Marium was awesome , very professional , very friendly , and a real joy to talk with. Because of this service that I received from her I will be opening a T-Mobile account when it's time, the provider I use for my personal phone now for 5-7 years has Never provided, last year I went in to buy a new phone all they did was activate with my same number and gave me instructions on how to do it all myself which took me two days, Never Again will I ever use them. All Thanks goes to the service I received from Marium last
week.”
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“Justin D helped me out immensely. Had been dealing with Verizon and Assurion they sent me two defective phones. I hadn’t been able to use my phone in almost three weeks! Justin D was able to provide me with options and opening a new line, offered a better cheaper internet service and was just over the top. Really made me feel like I’m making the right choice switching to ATnT the most helpful phone service employee I’ve ever had the pleasure of working with. Keep Justin D in high regards and I hope he is financially compensated for his great efforts.”