The RoomPlace in Algonquin is a well-known furniture store that has been serving the greater Chicago area for over 100 years. It offers a wide variety of furniture for the bedroom, living room, and dining room, with styles ranging from traditional to modern. Customers can find space-saving options like sectionals, daybeds, and reclining sofas, as well as complete sets to update their home’s look. The store provides flexible financing options and affordable protection plans to help customers create their ideal home and protect their investments. Many shoppers praise the helpful and knowledgeable staff, especially noting assistance from employees like Elvira, who is described as friendly, professional, and resourceful. Customers appreciate the store’s variety and quality of merchandise, as well as the smooth purchasing process and easy delivery scheduling. Several reviews highlight specific furniture pieces, such as the Dalton surround system couch, which offers Bluetooth wireless connectivity and a theater-like experience, increasing customer satisfaction. However, some concerns are raised regarding service quality. One reviewer mentioned that the store does not replace broken items and found the protection plans overpriced, with issues during delivery damaging walls and not being properly addressed. Additionally, a few customers expressed discomfort with floor models, finding them unclean or not suitable for purchase. Overall, The RoomPlace in Algonquin is recognized for its wide selection, helpful staff, and quality furniture, making it a popular choice for those looking to furnish their homes with stylish and affordable options.
Employee is very knowledgeable about the furniture.
October 2023
They had a good selection of couches that you could roll around on. I picked one, but there’s no way in hell I would get a floor model. It just seems gross.
June 2023
Joshue Martinez was very patient in helping us buy what we need. We were constantly changing our requirements and he was always answering our questions and never pressured us on anything. He even made sure we were getting the best deal. When you visit this store, ask for Joshue! (Pronounced "ho-sway")
