I got put on hold 3 times while trying to order deck boards and nobody from lumber ever picked up the phone. The operator said they busy, call back later. I'll call someone else.
April 2021
Love home Depot, but the people they use for Plumbing DRF, said they were going to either call me or let me know if I can make a split payment to install my garbage disposal. They never called me or emailed me. Poor customer service.
November 2020
Rented a dethacher and the unit was was clean, started without issue, and worked as expected. What made it all better was the customer service. I even had help with loading it in my truck. Just wish I could buy it from them.