Towing in Algonquin, IL

“John and his guys are great. I was towed to the shop, late on a Sunday evening, due to a wheel bearing that failed while I was on the highway. They confirmed the bad hub / bearing assembly and inspected the other bearing and the rear calipers/rotors. John and I talked about the repair and we talked about the complete repair and what is really the best way to repair the truck as the other bearing is the same age and they both should be replaced. He offered the option of just doing the repair to the bad bearing to make the truck safe and get me back on the road and didn't try to sell me work that wasn't needed. He's honest, trustworthy and has integrity in his work. I have been an auto parts manager at new car dealerships for over 25 years and I have met some not so trusty worthy repair shops in that time. You know the saying, treat people the way you want to be treated, well that's how John and his guys are.Service: Steering/Suspension”

“got stuck in a hilly driveway after the 3/16 snowstorm. Nick arrived within 30 minutes of calling(they quoted 45-60 minutes). Nick and his helper got straight to work and attempted to drive my van out and then got the winch hooked up and pulled me out of the driveway. 10 minutes after they arrived i was on my way!! this was after another company showed and drove away...1st Class Towing is now in my phone replacing that other company. Fast service, answered questions when i was concerned and quick work to get me on my way...10 stars if i could⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”

“Came in to patch up a flat tire with a nail. They took me in as a walk in and fixed it super fast. Exceptional customer service, they took care of everything from fixing it to putting it back on the car. Definitely coming back.”