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“This is the best jewelry store. Friendly and above excellence in service. Prices are affordable and easy to work with. I will go to no other place for any jewelry needs.”
“After a very disappointing experience at another Kay Jewelers location, we decided to visit a different store, and I am so glad we did.
Shayla was absolutely wonderful from the moment we walked in. She was extremely patient and took the time to truly listen to everything we had just experienced and understand why we were requesting another inspection of our jewelry. Her professionalism and empathy immediately put us at ease.
She walked us through the entire inspection process step by step, making sure we felt comfortable and confident along the way. She even took the extra step of cleaning all of our jewelry again to ensure everything had been properly handled, given the concerns from our previous visit. That level of care and attention made a huge difference.
The store itself was very clean and welcoming, and both Shayla and the other gentleman working there were friendly, attentive, and professional throughout our visit.
I highly recommend Shayla for any of your jewelry needs or future purchases. This is the level of service we had always expected from Kay Jewelers, and we are grateful to have found a location that truly delivers it.”
“I came to repair my jewelry and they did an excellent job.
The customer service was extraordinary Jessica was very helpful and nice.
I will definitely be back soon..”
“I have been doing business with this store for a long time on and off and my visits have been very pleasant always. I would not take my jewelry anywhere else. My visit this past Friday was really extraordinary, Linda was very helpful and nice.”
“I stopped by today, based on the wonderful reviews, and they didn’t disappoint!! I brought my
Mom’s precious watch that I inherited in to determine the reason it wasn’t running. A young man took the watch to the jewelry to see if it might be the battery —he returned with a working watch and handed it to me. I happily got my card out to pay and he said that it was a gift to me —that it was a pleasure to see inside the vintage watch —and to please return again. I was so touched by his generosity, but also that the watch was working that I was a bit weepy driving home. Thank you for the lovely gesture and I will most definitely be back💜”
“I had a great experience here! Everyone was so kind, and genuinely helpful from the moment I walked in. They took the time to answer all of my questions without making me feel rushed and helped me find exactly what I was looking for. Their customer service really stood out and I’ll definitely be coming back. Highly recommend”
“Gino Jr. could not have been more helpful throughout the entire process. He was incredibly knowledgeable and took the time to walk us through everything, from the basics of diamonds to offering creative ideas that helped us choose the perfect stone and design the ring. He made what could have been an overwhelming experience feel easy and enjoyable.
He didn’t just meet our expectations, he completely exceeded them. I can’t recommend Gino / marry me jewelers highly enough and will 100% be coming back for all of our future jewelry needs!”
“I went in to the Orland Park, IL store in a panic because one of the stones in my wedding ring fell out. I was met by Tracy and although she was about to get off for the day, she stopped and took time to help me. The ring was sent to home office repair first but they were unable to match the stone. But Tracy didn’t give up, she sent the ring to the local jeweler. Tracy told me they would have to change the center stone to a marque and I was so nervous that I wouldn’t like the ring. Tracy calmed my nerves and told me to relax and be patient. The process took a while but Tracy stayed in contact with me and finally the ring was back! Once I saw the ring it looked amazing and I was so glad I took Tracy’s advice!! Thank you so much Tracy and Kay Jewelers!!!”
10AM - 6PM
6153 S Archer Rd, Summit
Jewelry Stores
“I went out looking for a computer for Christmas and the crew was really helpful i didn't know much on what i was purchasing and one of the employees made sure to turn on and show me all the specs I dont recall his name but if you look at the reviews its the guy in a picture in red all the way to the left.”
9AM - 7PM
468 E 147th St, Harvey
Jewelry Stores
“Darius was the one that help me when I walk in didn’t have to wait long at all made me comfortable in spending my money and will come back for more even got a account with them and he explained it to me very well 5 out of 5 experience here I stay in Gary IN and will only come to this EZPAWN store”
11AM - 6PM
6834 95th St, Oak Lawn
Jewelry Stores
“Amazing!! If you’ve been thinking about going here just go! Amazing selection, they have things I’ve never seen before. The staff is incredibly friendly, knowledgeable, helpful, and not pushy. Their prices are incredible! Any questions you have they will answer and help you. I’ve gotten jewelry from here and I’ve taken several of my watches here to get repaired and battery changed. You’re gonna wish you went sooner!”
“The Evergreen Park, Illinois staff are superb.
I had no idea of what type of engagement ring to buy for my lady. The staff was very patient with me, because I had no clue on what to get. They asked about her personality and likes. From that they showed me the perfect ring which I'm sure she will LOVE!!!
Thank you for your excellent service!”
“Hello Tasian here, and the service here was amazing, the worker named Rose was kind and funny, getting my ears pierced was quick and easy and didn’t hurt as bad as I thought it would. Instant five stars would recommend to anyone who’s getting pierced for the first time!”
“I had an amazing experience at Helzberg! I purchased a ring and was assisted by Tina and Glenda, who were incredibly helpful throughout the entire process. They were patient, knowledgeable, and made finding the perfect ring easy and enjoyable. Helzberg has a wide selection of beautiful rings, and Tina and Glenda took the time to answer all my questions and help me explore my options. Their excellent customer service made the experience truly memorable. I highly recommend visiting Helzberg and working with Tina and Glenda if you’re looking for quality jewelry and outstanding service.”
“Regina was very welcoming, and helpful. Not once did I feel pressured. She helped me find and very nice combo for myself and my son. 10 out of 10 highly recommend.”
“I’ve been a customer of Mari Lou’s for over 20 years. The personal customer service is outstanding. The prices are always fair and competitive. I’ve had custom orders designed and the meticulous attention to detail is second to none. The selection and variety is so awesome that I truly don’t go anywhere else for jewelry. This is simply the best jeweler in the Southwest Suburbs!”
“OMG!! Ms Cathy was the nicest and sweetest lady. I brought in my diamond earrings and she did the maintenance and adjust the post. She was so helpful. Thank you Ms Cathy!!! Se ya around Thanksgiving!!”
“Sam's patiently worked with my fiancee and helped her choose the perfect elements and materials for her engagement ring. The shop was very communicative and helpful, despite working under a time constraint and provided exactly what we asked for at a very fair price. An easy recommendation to anyone looking for quality jewelery, particularly custom work.”
“We had an amazing experience working with Mass!! He was extremely friendly and helpful through the entire process. We get so many compliments on her ring and we couldn't be happier with how it turned out. We would recommend him to anyone looking for an exceptional piece of jewelry!”
“Thank God for Lashonda and Erica at the Orland Park store the both went above and beyond to make me a happy and satisfied customer before leaving the store. These two really make sure that customers are happy and very satisfied with their purchases
Not five stars but 100 plus stars
Thank you ladies for your service ?”
“Hands down the best gold buying experience to date. Mohammad was very patient and great to work with despite how busy it was that day. They have a huge selection of modern and traditional pieces. Nothing but good things to say. Will definitely be buying all my jewelry from here in the future.”
“Jokabeth Jewelry is the place to go for your jewelry needs. I had a number of watch batteries replaced and the service was friendly, well priced, and efficient! I love being able to support a small business in Blue Island. If you’re looking for great jewelry and exceptional service, go to Jokabeth!”
“I was browsing this location looking for a ring that had my birthstone, a sapphire, and the saleswoman, Lidia, was incredibly helpful. She helped me find the perfect ring and helped me find the right size. Lidia was very friendly, polite, and made my experience ring shopping very smooth!”
“I went to get batteries for three watches. The representatives were friendly. While I was waiting for my batteries to be replaced, I browsed a bit. Beautiful jewelry!
I was in and out within a few minutes.”
9AM - 5:15PM
224 E 51st St, Chicago
Jewelry Stores
“I just want to say Thank you ! Dan and Wiz, for your help The Energy was Amazing. and I got what I wanted. I Will be back No questions asked thanks Again ☺️???”
“A good place to go if you are trying to get a loan on your jewelry which day will give you your jewelry money value but be careful with the merchandise as far as appliances and things like that they not all that good and they don't test the product well and you will be stuck with merchandise that don't work”
“Very happy with my purchase also customer service was incredibly nice and very professional highly recommend this jewelry store and looking forward for my next purchase”
“John went above and beyond to make sure I had the perfect engagement ring just in time for my bridal shower. He helped me without hesitation with insurance after an unfortunate accident. The ring itself is absolutely stunning and I could not be happier. I am a lifelong customer and would recommend them to everyone!”
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“Tamara Rose was a great help for me and my wife. She helped us pick the most beautiful wedding band. She listened to everything we had to say and made the best suggestions for us.
When I came to pick up my wife’s ring Shante made my pick easy breezy.
10 out 10 experience will shop here again”