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“Great shopping experience. However, they need to watch there prices or at least survey before raising prices. Its Disheartening to come all the way to Costco for gas only to find out you could have gotten gas SIGNIFICANTLY cheaper at your corner gas station. ALSO, At the BEDFORD PARK location they need to post the gas prices for shoppers. Or at least also post them at the pumps. Ideally both areas. One shouldn't have wait in long lines or attempt to drive between cars then get back in line (if the price is ok) JUST to see the gas price!!!!”
“Dad (Ruben) and me have been going here for 15 years. Mark is amazing, Joe and Tom are very knowledgeable and get you what you need fast.Services: A/C system maintenance”
“I have been a loyal Sam’s Club Member since Sam’s opened its first club in the Chicago Market! I have been completely satisfied with shopping at Sam’s, particularly when I am not with my wife! My wife shops like a hunter! I shop like an “EXPLORER!” I enjoy the experience of taking my time and taking to my fellow Sam’s Card Carrying Shoppers!
Yesterday shopping for my wife without my Membership Card, I went to the Membership Services Counter for a temporary pass! I got much more than I could have ever asked for!
Mary was at the counter and greeted me with a stately smile! I have to call her “Saint Mary” because the Spirit of God, illuminated her beautiful stature and divinely appointed “Gift of Hospitality!” Sam’s Club naturally possessed the Gift of Mary, right out of Scripture!
She was more than professional, Knowledgeable and a pure joy to be of service! She was dressed like a Wall Street Executive and her beautiful sky blue business suit matched her beautiful blue, German, Irish eyes! We joyfully shared mutual thoughts and observations!
Sam Walton’s Legacy lives on through “Saint Mary” at Sam’s Club Number 6384 in Hodgkins, Illinois! Mary Sealed the Deal With a Hug! Mary made a loyal customer for life!
The value of my Membership at Sam’s Club exceeded the value of “Rodeo Drive” and Chicago Gold Coast” Retailers! You cannot put a price on “Mary’s Personal Touch”! Mary is second to none!
On my way out of the Warehouse I spoke to Adrian the Club’s General Manager and had to commend him on his exceptional leadership and management skills! I told him that no ordinary manager could manage a star like “Saint Mary of Hodgkins”!
I have 53 years experience at Military Leadership and 47 years experience a Retail Management! I know talent when I see it!
If you want to see Five Star Talent First Hand, go and visit Adrian, Saint Mary, and their Associates at Sam’s Club in Hodgkins! You’ll be glad you did!
Thank you Mary for a Job Well Done!
~LCIII
Hinsdale, Illinois
VADM Retired U.S. Navy”
“Bought 2 pizzas from the food court area. The place was a madhouse with tons of people waiting on orders. Arny, Adriana and the other 2 working there yesterday, 03/14/25, were amazing at taking care of everyone’s orders and responding to everyone’s questions at a timely manner. Definitely A team material.”
“I am so done with cashiers that do not greet u or bother saying thank you. I don't need u to be my bff but a little civility goes a long way. Today the girl was sullen and when I asked why her screen was not showing the prices as she scanned the items, I got no response at all. Makes me want to continue to shop online”
“Shout out to Keandrea from pharmacy !
Great customer service , amazing phone etiquette ! Very appreciative to have been help by her . Keep up the great work.”
“Probably one of the best (if not the best) plumbing supply companies in the area. They have a great selection of plumbing supplies and a knowledgeable staff. I've purchased all my plumbing fixtures for my basement bar and kitchen remodel from Auburn supply. I miss the location (and fantastic showroom) that they used to have in Dyer, IN since it was closer to home seeing how I live in Indiana. Now I have to travel all the way to Markham, IL now, but still well worth it for the quality products.”
“Good people
Appointment was for 11am
I checked in at 5am
Checked out at 6am
Lot was empty. Was able to back easily
Seems to get real busy afterwards
TIGHT TURN ON KNOX ave
TRY TO MAKE WIDE RIGHT TURN AS THERE ARE VEHICLES PARKED ON SIDE OF ROAD”
“Stephen is absolutely amazing and made sure my car tire was taken care of. He was very professional, knowledgeable, kind, and funny. Stephan is a hard worker and it shows. He went above and beyond for my car needs. I will definitely come back to this location. Thanks for everything!”
“ALWAYS friendly staff and QUALITY, ORGANIC (unlike Sam's Club; giant-sized varieties of junk food) FOODS/PRODUCTS! Also, low-priced, TOP TIER gas! To top it off, I get a rebate check each year for $100-$150 more than the membership cost! WIN WIN!”
“I am so happy with my whole experience buying our dresser from here. Really great people, friendly and professional in business. They really care about their customers and the pieces they're selling! Very fair pricing. I absolutely love the dresser!!”
“I just got a brand new membership for the first time in over 10 years. I placed a curbside order online -- it was a pleasant experience. This is the only location in my area that offers non gmo chicken by the case. I was able to place an order in the evening and pick it up the next afternoon which was very convenient. Staff was nice as well!”
“Food is great, often fresh or 2 days fresh. Great pies and awesome croissants
Vegetarian options: Most of the bake goods are like pies and cookies”
“Sam’s is a place where you enter, and never know what you will be walking out with. They have incredible prices especially with inflation in current effect. Gas prices are always ideal. Always have new items every visit. Thanks for always putting a smile on my face when shopping. Staff is friendly and attentive. Store is always clean. I prefer this location than the rest.”
“I had to replace two tires yesterday and went into the tire department hoping to get my tire issue resolved. The size i needed was out of stock so I had to order the tires. but they came in today! Anyway, I received great service from Xavier who made the process nice and easy”
“I just got a brand new membership for the first time in over 10 years. I placed a curbside order online -- it was a pleasant experience. This is the only location in my area that offers non gmo chicken by the case. I was able to place an order in the evening and pick it up the next afternoon which was very convenient. Staff was nice as well!”
“Chris was so helpful and kind. He went above and beyond to help me when I came in without an appointment to get one of my tires checked. I had gotten a flat while on my 4hr drive up north and had to get a plug done at a small town Walmart. I was worried when I got back from vacation that I'd need to get a new tire and my type of car has extremely specific tires that can take 2-4 weeks to get in. I was so stressed that I didn't realize I needed my uncle with me to buy a new tire. But before we even made the decision to get a new tire, Chris suggested that they check the tire plug themselves. The service was fast, even on a very busy Monday evening. Chris assured me the plug was done correctly and it's safe for me to drive. Thank you Chris and everyone else at this tire center!”
“Sam Club is very organized, clean a lot of variety of foods. customer service alway great. Walking through is very pleasant and free type of air. I shop at Sam Club and love the store”
“This Sam's Club Need People like Jabari!
He's such a team player.
This young man went Above and BEYOND Helping me and Several Customers!!
While I was asking one associate for an item..
Jabari was already looking for my items!
I didn't care for this Sam's Club once upon a time.. but people like Jabari, make you think differently.
Great work and thank you.
#AllTheStarsGivenToJabari”
“Olivia and Sebastian in the Café provided help and courtesy in ways that not only exceed my expectations, but likely the expectations of their positions. Sebastian volunteered and insisted to go the extra mile to ensure that my experience was top-notch at the end of the evening nearing closing time, and Olivia was not only complimentary of her coworker when I expressed my surprise at his zeal to accommodate a late request, but also went above and beyond by ensuring that my order was timely and exactly as I desired. Both of these employees brought so much life and genuine care to a position which could easily be overlooked that I was genuinely taken aback and and deeply impressed by their professionalism and demeanor. Whatever they're being paid to make pizza and hot dogs is insufficient; these two both ought to be moved into customer-facing positions where their natural skills can shine. These are the faces and actions of leaders. A+”
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“This past visit had no obstacles in the aisles, and most shelves were stocked and faced. Still lacking price tags under items! Some items are still not available, which are at other RD, but overall, I am impressed with improvements. Loved the extra shelves of Turano rolls!
No poppy buns for Chi dogs and frozen crab case by register a total mess.”