The Cricket Wireless Authorized Retailer in Alton is known for its friendly, knowledgeable, and helpful staff who go above and beyond to assist customers. Erica, the store's employees, is praised for her persistence in solving challenging issues and providing excellent customer service. The manager, Ashley, is also highly regarded for her expertise in finding the best and most affordable plans and phones for customers. Chantell is commended for her patience and assistance in helping an older customer with limited technology knowledge upgrade their phone. The store is described as a great place to visit, with the staff consistently providing exceptional service.
Alton cricket is the best phone store around!!!!! Go see the girls
May 2024
Kudos to 2 girls working at Alton Cricket today Friday at 2. I am needing help frequently and these 2 are always friendly, knowledgeable, and solve my problems. They are KEEPERS
April 2024
Erica at this Alton location was extremely helpful for me when I came in a couple weeks ago with a problem. It was a challenging issue, but she kept at it until it was solved, and I appreciate her persistence and know how. Thank you, Erica !
