Cell Phone Stores in Alton, IL

“Not only do they do a great job on repairs we also offer several options for prepaid cell phone service. Here's one from Ultra Mobile now owned by T-Mobile get 25 gigabytes of high-speed data unlimited talk and text for only $29 a month”

“I went to get a newer phone today..Autumn was my representative and was so nice, attentive and even picked out the best deal amd phone for me ! Highly recommend ? ?!”

“This has been a wonderful experience with Bryce and Sully. They were a refreshing contrast to the terrible experience I had with carper bagger reps I had at target! The guys here at the Att Alton store were outstanding and Professional. Sully helped me get my bill reduced. Both took their time with me as an elderly disabled woman. They explained things clearly and made sure I completely understood everything. Thank you for providing such quality employees.”

“Tyler was an amazing associate helped us setup our new iPhone. Amazing customer service I hope cricket management sees this review he’s the best and most honest sales representative I have seen and he should be on the corp teams radar for promoting. I am a cricket customer of 10 years and a business owner the corp team needs to see the value in Tyler and his professionalism!”

“I am one that is huge on good honest customer service, knowledgeable staff, and effort. I live about 35 minutes away from this store in Missouri however due to how great they were to a good friend of mine I figured I should give them a try. The Boost Mobile near me tried to charge me $290 for 2 free phones, 2 single plans (even tho I asked for a multi-line plan and tried to force sell me all accessories and said if I didn't buy their bundle that the phones would cost me $99 a PC. NO THANK YOU!!Yesterday from the moment I called the Alton Boost store to verify promotions and general pricing to the moment I got home and actually had service I can say without a doubt I will not go any other phone store but ALTON'S BOOST MOBILE!!!While Chuck was busy transferring my phone numbers to the new phones he confirmed everything with me as the process went along. The store would go from just myself being the only customer in there to 4 or 5 others customers. Every single customer walked through the door was greeted with a genuine hello, how can I help you and everyone of them had entered the store saying "Hey Chuck" and every single customer walked out the door satisfied with in 10 or 15 mins from the the time they arrived. From assisting with payment processing, putting new cases or screen protectors on a device, to insuring that my service transfer was completed properly. The obvious pride Chuck takes in providing stellar customer service, his knowledge of Boost service and and the phenomenal reporte he has with the customers is rarely seen anymore when in a retail store. It was worth the drive to visit that store. I honestly do not remember the last time I walked out of a store feeling like my business was more than just a transaction.5 STARS isn't near enough to say thank you for the best customer service experience that I have had in a long, long time. No shady bs, no crabby staff. They go above and beyond to help each and every customer.For the 1st time in 2 years we can finally use our cel phones at home. ????????????”

“The associates here are always knowledgeable, and Seven was a great help with getting me and my partner the exact phone models we wanted! They explain their plan details well. The sales floor layout is nice here, too.”

“Ahmad is so awesome with knowledge of how to use your system. He's very polite, courteous & professional to his customers. He makes you laugh so with jokers & it's always worth having to come back when we don't understand how to use our devises!!! He's amazing!!!”

“My husband and I went into the Alton store last night and there were 6 in line saying they were unable to check in. When we were all told to check in by Craig we told him we could not, he became so rude and said it works just fine. He came over and rudely spoke to the first person in line. He was able to check her in but it took him a long time and he could barely type in her info and get it to work. The same thing happened to all of us as we attempted to check in. He continued being rude and antagonizing. He made us feel like we were idiots. I asked why he was being so rude and he said, “you don’t know what we put up with everyday”. It’s his job. He continued trying to antagonize my husband. Myself and my husband were both very upset. I have never been treated this was by a customer service representative in my life. I asked for a manager and he said there wasn’t one there. We are seriously considering cancelling our services with you because of this one man. We have had phone, internet and cable service with you for the last 5 years but this is unacceptable. The other customers before us were yelling at this guy because of his behavior. Craig seemed to think it was funny. Educate your employees about proper customer service.”