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July 2024 by D Michael
I pulled up and was told I could go. I didn’t receive credit for the extra miles i purchased but didn’t use. They didn’t answer the phone when I called for leaving my beat ear pods in the truck. I will make sure I plan my moves better next time and will probably not use uhaul .
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July 2024 by Ken Miller
Did the reservation online. I was in and out with the trailer hooked up and ready to load in no time at all. Friendly staff, clean customer area.
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June 2024 by Courtney Matthews
I came to rent a trailer to move stuff back to St. Louis and Steve was incredibly helpful and patient with us. By far the best service I've ever had with U-Haul. Thank you so much Steve!
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May 2024 by Matthew Lopiparo
Rented a 26’ truck via the mobile pick up feature. Drove 25 min to pick the truck up after hours. The truck that I had reserved was parked in a location that was not accessible, I couldn’t go anywhere with it. Was on hold with u-haul for over an hour to find some type of remedy with no luck.
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March 2024 by Bruce L
good rental experience
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February 2024 by Chris H
Fast service.
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January 2024 by Bartler Marble
Always good.No problem so for for many years. Trucks are little old and used on side.
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July 2023 by Mike k
Good people clean place
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July 2023 by Larry Scripture
Very helpful
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July 2023 by Karen Caputo
The customer service was horrible.
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July 2023 by Laurie Krook
Given one van, then switched to another one without rechecking the fuel level. The first van was full, the second, 3/4 of a tank. Returned it full, even though I only used 1.6 gallons. Fuel level discrepancy ironed out after the fact with UHaul customer service without a hassle.
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May 2023 by Janet
Buyer beware! U-Haul will let you make a reservation online and let you think that you have a storage space the size you asked for on the day you asked for it, when in reality they don’t have it available for you. I showed up on the day I was moving all of my furniture out of my house thinking I had a big storage unit to put it all in. When I arrived to get my unit I was told they only had small ones available. Small ones that wouldn’t hold all of my furniture. I ended up having y rent two small units from uhaul and another small unit from another place to stuff my furniture into. I contacted the manager as I was told to do and he just told me that I would be paying the same amount for two small units, not caring that my stuff wouldn’t fit into them. I will never rent from Uhaul again.
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February 2023 by Carter Tritschler
My sister waited over 15 minutes for an employee while I was in the car. After calling the store in frustration I went in and the employee immediately asked me what I needed right over her shoulder... Order of operations... And why ask me first?
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August 2022 by Christopher Bovey
Price wise it was definitely a hit to the wallet, but getting everything set up was quick and easy. It would be slightly more convenient if the 1-way rental wasn't an hour away, but besides that, everything was good.
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July 2022 by Vanessa Oertel
My truck was very clean, staff was helpful and nice.
