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“I had an excellent experience at the O'Reilly Auto Parts store in Roselle, IL. The staff was extremely friendly, knowledgeable, and went above and beyond to help me. I purchased new windshield wipers, and they offered to install them right in the parking lot within minutes.
The installation was quick, professional, and done with great care. It saved me time and hassle, and they made sure everything was working perfectly before I left. Customer service like this is hard to find these days, and it was truly appreciated.
I highly recommend this O'Reilly Auto Parts location to anyone who needs auto parts or assistance. Their team is courteous, efficient, and clearly committed to helping customers. I will definitely be returning for future automotive needs.”
“Larry at Batteries Plus gave efficient, excellent, speedy customer service and I give him 100%. He was thorough and kind and caring. Please give appropriate accolades. I got a camera battery from him. Much gratitude for Larry handling the customers well and store.”
“All I can say is the customer service my daughter and I experienced today was nothing but incredible! We had no clue what to do about a piece we had hanging from under the car, but Tom was in it. He came outside and knew exactly what we needed to fix the problem and then fixed it! Can’t thank you enough.”
7:30AM - 4PM
1160 Flex Ct, Lake Zurich
Battery Stores
“Bought an Interstate Battery 33 months ago and it died. They were able to replace it with a prorated discount on age. Very seamles transaction and was able to get me out in a half hour.”
“Jorge did a great job of removing both my brake light bulbs. (That weren’t working) seeing they were burnt out and quickly replaced them. ( All week thought it was something with a fuse since they were both out) Only cost me a mere $10 for the bulbs.
Just prior I went to AutoZone across Dundee Rd and they were NOT Helpful.
A Couple months ago they replaced my disintegrated Windshield Wipers.. and I believe it was also Jorge.
Wonderful Customer Service Here!!”
“Had the battery i needed in stock to get my riding mower started and ready for Spring! Excellent selection, ordered on line, picked up in store and i'm back in business! Lots of great services there as well, give them a try!”
“Just left this place I must say very funny people They go out their way to help you. They remember my order 2013 Chevy Silverado very smart and know what they doing thank God for this place.??”
“These guys are always the best. Started day with a car that barely started. After doing several checks and a little research I concluded I needed a battery. I asked for a quick double check and I was told everything checked fine and something must have drained it overnight. Turns out my trunk was open slightly for a few days but the rubber seal had stuck to it and held it down. Didn’t get a name but every time I go here I find someone who has worked with his hands and his head. Thanks”
7:30AM - 10PM
38 E Golf Rd C, Schaumburg
Battery Stores
“⭐⭐⭐⭐⭐
Excellent experience at O’Reilly Auto Parts! If you visit this store, look for Store Manager Woodrow — he’s the guy to see! My battery was going bad, and he quickly checked it and replaced it under warranty with no hassle. He also made sure everything was working properly and checked that there was no alternator issue.
Great customer service. Thank you, Woodrow!”
“I arrived at the store ten minutes after closing, not realizing they were about to close because I was rushing to get in. I've been trying to find time to stop by, and it was sad to see the door locked just when I finally made it there. Sammy who was working that shift, kindly opened the door for me. I apologized for not realizing they were closed, but Sammy reassured me not to worry and offered to help. His kindness and willingness to go above and beyond truly stood out. This is the kind of outstanding customer service we miss these days. If Sammy’s manages to see this review, I hope they take a moment to thank him for his excellent support. Thank you, Sammy.”
“I had a problem with my 2014 Jeep Cherokee with push button start. Every couple months had to get a jump start. I came here and talked with John about my problem. He told me that there is two kinds of batteries, flood and agm. Because I have push button start I should an agm battery. I found out I had a flood battery. I exchanged the battery. Thank you John.”
Battery Stores
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Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“This is a great location. The people who work here are very friendly and helpful. They always give good advice and help you find a solution, even when the situation seems impossible.”