NCH Medical Group Specialty Care provides a range of medical services, including dermatology and pregnancy care, as part of the Endeavor Health system. Patient experiences vary across the practice. Many report good experiences, with some noting everything is "super good" and they have "no complaints." Several reviewers have had positive experiences at this and other NCH facilities both before and after a renovation. Specifically for the dermatology services at 1051 W Rand Rd, the clinical care is often praised. The office is clean, the waiting area accommodates plenty of people, and the front desk staff are friendly. The dermatologists themselves are described as very nice providers who more often than not treat the right condition. Patients are seen on time for their scheduled appointments. However, a significant challenge is availability. The dermatology clinic is described as a small sub-specialty within the larger medical group and appears to be understaffed. This leads to major availability problems, with patients waiting weeks or more for an appointment. The office has many rooms but suffers from overscheduling. The decor is also noted as somewhat dated. This lack of access leads some to recommend that patients with time-sensitive or complex needs might be better served by a fully staffed private dermatology center. The clinicians are not seen as the problem, but rather management and executive decisions regarding staffing and investment.
I see my pregnancy in this place and everything is super good, I'm almost there to give birth and I have no complaints
September 2023
Had a sore throat, walked in, and was seen by medical staff right away!
October 2022
Not sure what the deal is with all of the poor reviews. I've been going here prior to the renovation (~around 2020). Before and after have been good experiences. I've also been to multiple other NCH facilities, all with good experiences.
