Quest Diagnostics offers a range of laboratory services including routine blood and urine tests, drug screens, pediatric specialties, and COVID-19 antibody testing by appointment. The location is next to Northwest Community Hospital and operates with specific hours for different services. Appointments can be scheduled online, though the website may need updates for managing appointments. The check-in procedure uses automatic scanning for ID and insurance cards, which require physical copies. Reviews consistently praise the staff for being skilled, professional, kind, and caring. Phlebotomists are described as efficient, personable, and sweet, with specific mention of their ability to explain procedures and make patients feel comfortable, including children and those who are nervous. Technicians are noted for their expertise in drawing blood successfully without leaving bruises. The staff is bilingual, speaking both Spanish and English. The overall experience is reported as very pleasant and efficient, with some flexibility in taking patients earlier than their scheduled time. Customers express a desire to return to the same location and technician for future needs.
Made an appointment everything went really smooth. The young lady that was there was really nice and had me in and out really fast. She made this a really good experience for me. As scared as I am of needles she was very gentle.
August 2026
The associate that drew my blood was very professional and clear with what she was doing. Thank you.
August 2026
Scheduling is easy and convenient, check in is seamless and the phlebotomist was professional and skilled
