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“I used this company through AAA. The lady that we spoke to was transparent and not giving us the run around. The driver arrived before the estimated time. The driver was extremely friendly and knowledgeable. If I ever needed a tow without AAA I would call them ? Thanks”
“On Nov 15, 2025 when we needed Roadside Assistance from Enterprise Rental Car we spoke with so many people that the person I want to thank the most is the AAA Towing Driver that went to the airport to pick up our car and then bring it to us for us to be able to continue our 18 hr trip. He was the most helpful and pleasant with us, even after his issues with the airport picking it up. Even his dispatcher got involved. After he got the car he sent me pictures to make sure the size would be the right one this time. I’m sorry his name was forgotten but after starting at 8am to get this car and finally getting it at 7pm names were a blur, sorry. Thank you for all your help when others wouldn’t listen.”
Open 24 hours
1301 Pluto Ave, Springfield
Towing
“I had a flat tire and couldn`t repair it anywhere on Sunday in Springfield, IL. Eventually, due to distance from my home and limitations of a spare tire, I had to tow my car. I checked few towing companies and Thurber gave me good offer and were quick to come to my location. They were very professional and I trusted their service. I am highly recommending Thurber 24 hour towing if you are needing their service!”
Open 24 hours
2815 N Dirksen Pkwy, Springfield
Towing
“5 Stars all they way. Louanne in dispatch was very friendly and the payment process we did over the phone was seamless. From start to finish, Ken and Thomas were incredibly polite, friendly and professional. Being that they saw I was in a dangerous situation and came to assist without being dispatched, shows the kind of people they are and the kind of company that they work for. The entire process took about 30 minutes from getting the car on the flatbed to me being back on the road with my spare tire. I have never had an experience with a tow company that provides such superior service, it was impressive to say the least.”
“I needed a tire desperately! Although he didn't have what I needed in stock, he had it for me the next day. It took no time at all to have the flat off, new one on the rim and on the car. Thank you!!”
Towing
Towing
Towing
Towing
“After I ripped out a sidewall on the curb, they had the tire we needed to get home. They were all great, the price was great, and their dog was great. Just great all around.”