EarthMover Credit Union is a community-focused institution that has been serving members for over 60 years with a "People Helping People" philosophy. Reviews highlight both positive experiences with specific staff and some inconsistencies. Many customers praise individual employees for being professional, knowledgeable, courteous, and providing excellent customer service with quick resolutions, which creates a welcoming and helpful experience. The credit union is noted for its good banking products without excessive fees, helping people earn higher returns and save on loan rates. Members appreciate being treated with care and compassion. The institution is also commended for being community connected, hosting events and fundraising for local families. While some reviews mention past issues with inconsistent information and service from some tellers, positive interactions with specific staff members have resolved these concerns for those customers. For remote banking, members find the website simple and easy to use and appreciate the plentiful nationwide, fee-free ATMs. Overall, in a world where businesses can feel impersonal, EarthMover Credit Union is described as different, treating each customer like a member of a small community. This institution is not federally insured; by member's choice, it is insured by American Share Insurance. It is an Equal Housing Lender.
