Firestone Complete Auto Care has been serving the community since 1926, offering a wide range of vehicle services, from maintenance to tire sales and repairs, at their Aurora, IL location. Customers appreciate the reliable and affordable auto care tailored to their needs. Many reviews highlight the exceptional service provided by the staff, with one customer noting a positive experience after feeling distrustful of mechanics in the past. Another praised the quick turnaround time for a long list of services. However, there was some disappointment regarding a previous service where a damaged part was not noticed, leading to additional costs. The management addressed this concern by offering a full refund, demonstrating their commitment to customer satisfaction. Overall, Firestone Complete Auto Care is recognized for its helpful and knowledgeable team, making it a recommended choice for vehicle care in the area.
The sales associate was so kind and helped me get a better tire for the same price, without me even asking!
February 2025
Great service, got my vehicle in quickly and kept me updated on the repairs
February 2025
As a woman, I’ve had my fair share of mechanics trying to take advantage of me. Here, I can say that I’m confident that they care and don’t give me the standard BS.
