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January 2024 by Octavio Rodriguez
I had some questions about my account and Fabiola was able to answer all my questions and helped me see why choosing old second national bank was the best option for me.
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January 2024 by graciela hernandez
Jacqueline the banker was very attentive and helped me with all my needs, I would definitely come back to this bank.
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January 2024 by Crystal Benavidez
The staff here is great and professional. Very good customer service. I was provided all the information I needed. Thank you
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December 2023 by Amanda Villa
Tracy was amazing and very patient in assisting my mother with opening a checking account. She provided exceptional service, demonstrating professionalism and a genuine willingness to assist. Her expertise and friendly demeanor made my moms banking experience positive and efficient. Highly recommend Tracy for her outstanding customer service!
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December 2023 by Michael Dvorak
Had an enjoyable experience opening up a new account. Tracy Skopec (Relationship Banker) was very helpful and informative. Thank you.
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December 2023 by claudia sainz
Fabiola at the Farnsworth branch was so helpful in setting up my daughter’s new account. Her suggestions and advice were great! Thank you.
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December 2023 by Alejandro Munoz
This location is always so friendly, today I stopped by and they went above and beyond. I went in to get some rates on loans and the Banker Maria was super knowledgeable and connected me with a mortgage banker. She also talked to me about different products that will end up helping my financial health. Thank you for your help Maria.
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December 2023 by Chuck Skwarczynski
Jacqueline the personal banker and her manger were very professional ,patient and kind with setting up an online banking profile for me and assisting with an issue I had with an estate check. Thank you so much to both of them . I would recommend this aurora Old Second National Bank on the corner of Reckinger and Farnsworth to anyone looking for a new bank!!!
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November 2023 by Haaroon M.
Tracy from the Farnsworth branch was so helpful and understanding in helping me with what I needed to get done and answered all of my questions and concerns!
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November 2023 by Andrea Brengman
Tracy was super helpful with opening my new account and fixing my savings. She was also lots of fun to chat with as we worked on getting me set up. :)
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September 2023 by Jeff Benoit
I worked with Mariana at the Farnsworth branch. I had explained ahead of time what I needed and she had everything prepared for me. I have always been impressed and extremely pleased with the service from this branch
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July 2023 by Sarah paz
I loved her sense of humor, she was hilarious! Stacy skopec was very helpful and very attentive. She should be the employee of the month! She connected very well with us! Loved her service! We felt very welcomed !
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July 2023 by Kristy Wenberg
Thank you for another good experience! I appreciated Fabiola Sosa helping me take care of the banking tasks I needed to manage today with expertise and professionalism. I have also worked with Tracy Skopec on many occasions with the same results. I have sought her help in many banking Old Second branch locations. I have never been disappointed with her assistance.
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July 2023 by Krys Spracklen
Tracy Skopec was very friendly and helpful. She took care of all my needs ad then some.
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June 2023 by Joselyn Flores
Great location & great experiences! Fabiola has always been very kind & helpful.