Old Second National Bank's Aurora - Farnsworth Branch receives consistent praise for its great, professional, and helpful staff. Reviews highlight exceptional and very good customer service, with specific mention of employees being amazing, patient, informative, and demonstrating a genuine willingness to assist. Customers report enjoyable and efficient experiences when opening new accounts or seeking information, feeling all their questions were answered. The bank emphasizes a long-standing commitment to a better banking experience, financial responsibility, and putting individuals first, backed by over 150 years of heritage in the Chicago area.
Maria Carmona, thank you so much for helping me to open my business accounts with Old Second.
August 2025
Thanks again Manuel Ortiz for helping me set up my online banking! He was very helpful and friendly! Greatly appreciated!!!
July 2025
Lidia was fantastic, listened to what we need (wire transfer to pay off our house), reviewed the documents we had from the mortgage company. Lidia put together the documents for the transfer, after that was all done told us about other services that we were interested in. Great experience!
