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8:30AM - 6:30PM
3900 Gabrielle Ln, Aurora
Post Offices
“Ron was extremely kind and helpful! I haven’t shipped many things in my life, but Ron patiently walked me through the process step by step and was a joy to work with.”
10AM - 12PM 12:30 - 4:30PM
6S404 Old Eola Rd, Eola
Post Offices
“I hesitate to comment about this little post office, tucked away in sleepy Eola, because the word just might get out that there isn’t a more friendly, competent, and thoroughly wonderful experience to be had throughout the entire United Postal system than right here! Thanks to Adrianna, my packages are always delivered with care and in an expedited fashion. If only all of USPS functioned this way, what a wonderful world it would be. Keep up the great work!”
“Jessica is amazing person. She created one of the best experiences I’ve ever had at a USPS. She’s so kind and understanding. 10/10 experience at this location! Thank you Jessica for your help!”
“My partner and myself went to two other US Post Office locations, Plainfield and Lisle, in which, we were told we were not able to access the passport services as a walk-in. The Warrenville Post Office both actually accepted us as walk-ins and were extremely helpful. The staff was friendly, responsive, personable, and knowledgeable. We waited for a family, who was having trouble completing the application, and the staff at the post office ensured we would get our passport that day. They took us into the passport office, even after the service was suppose to be done/closed for the day. The team handled us with care, accommodated the family before us and ourselves, and had the most amazing staff full of energetic and kind personalities. Truly, the best customer service experience both my partner and myself have ever experienced! I cannot express how grateful and appreciative we are for the individuals working on the day we stopped in. I can’t thank them enough for the hospitality and guidance offered!”
8:30AM - 6PM
1899 Village Center Pkwy, Montgomery
Post Offices
“We took my mother in law and her sister to get their passports here and the lady's in the front were both absolutely amazing . Some of the best customer service I've seen in a long time . Tara helped us and walked them through the whole process . Thank you Tara !! You went about and beyond . - The twins and family .”
“Had to go and complete a Change of Address in the office, parking was easy to find. Only one person was ahead of me but once a line started to form they were very quick to open another kiosk. Very polite and everything took less than a minute to complete, quick and painless!”
“Nice friendly neighborhood Post Office! The people are always pleasant, helpful, and call the regular customers by name. Amanda cleans the lobby on her own time! That’s 5-Star customer service.”
“Great post office branch! Employees friendly and helpful. One of the best branches in the area! There are a few branches that are absolutely terrible, but I’ve been going to the Sugar Grove location for several years and I’ve always had good experiences. Recommend!”
“Holly, Jojo and Lisa are so friendly! I interact with them a lot and they are always willing to help. I’ve spoken to Holly a couple times on the phone and she was very professional and helpful. Thank you all for your professionalism!”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
8:30AM - 6:30PM
500 N Randall Rd, Batavia
Post Offices
“Truth is, I can’t really say much about the desk people; I never had to interact with them. But me and my toddler are regulars here due to my little resale shop I have online. Anyways, we always have a good experience: never a line, always able to process and ship my items quickly with the kiosk(super easy to use) , which my son loves . And he loves coming here with me, so overall, 5 stars!”
9AM - 5:30PM
1130 W Washington St, West Chicago
Post Offices
“Went in to get my passport and had a great experience! The staff was friendly, efficient, and walked me through the whole process. I had everything I needed thanks to the helpful instructions ahead of time, and the appointment went smoothly. Super impressed with how organized and quick it all was—thank you!”
“I’d like to give a shout out to Tony at this usps location…one of the very best window clerks at this location. He’s my go to guy when it comes to questions etc. I don’t mail out of this location as I work at Oswald’s CPU…and I mail at Oswald’s 88 w gartner in Naperville. We have two pick ups a day Monday thru Friday (11:00 and 3:00) and one pick up on Saturday. Store hours for Oswald’s are Monday-Friday 9-8 and Saturday/Sunday 9-6….. Thanks you to Tony in Naperville and thank you to Andre our pick up driver who picks up our mail at Oswald’s. Give Oswald’s a try…you won’t be sorry.”
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“I always have a great experience at this post office. The staff are consistently very friendly and welcoming, and they are always happy to help with any questions or issues. They take the time to explain things clearly and make the whole process easy and pleasant. I truly appreciate their kindness and professionalism every time I come in.”