United States Postal Service
Post OfficesHours:
525 N Broadway, Aurora IL 60505 Hours
About United States Postal Service
The United States Postal Service at 525 N Broadway is a reliable and convenient location that serves over 157 million addresses across the country. It offers secure, affordable mail and package delivery, processing a significant portion of the world’s mail. The facility provides walk-in passport services, though customers have noted that appointments may be required despite online information suggesting otherwise. Customers appreciate the quiet and less crowded environment, which allows for quicker service compared to other locations. Staff members are generally helpful and friendly; one employee was praised for guiding a difficult customer, and others were recognized for their kindness and willingness to assist with issues like mail forwarding and package retrieval. However, some reviews mention the need for more staff to reduce wait times and improve customer experience. Overall, the location is valued for its efficiency and helpful staff.
Most Recent Reviews
August 2026
The Indian lady at the front dest is extremely rude ,I had many people tell me not to go there because she gets mad if u ask a question..I think they should hire people who understand that the job comes with good customer service...I rather use the self quiosk than feel uncomfortable in line gettin rude customer service
August 2026
Rude customer service with the lady name luz horrible experience
July 2026
Line out the door and only two workers at the counter. Hardly any parking available for customers.
More Comments(190)
Nearest USPS Stores
- Aurora, Illinois
