United States Postal Service

Post Offices
Hours: The United States Postal Service at 525 N Broadway is a reliable and convenient location that serves over 157 million addresses across the country. It offers secure, affordable mail and package delivery, processing a significant portion of the world’s mail. The facility provides walk-in passport services, though customers have noted that appointments may be required despite online information suggesting otherwise. Customers appreciate the quiet and less crowded environment, which allows for quicker service compared to other locations. Staff members are generally helpful and friendly; one employee was praised for guiding a difficult customer, and others were recognized for their kindness and willingness to assist with issues like mail forwarding and package retrieval. However, some reviews mention the need for more staff to reduce wait times and improve customer experience. Overall, the location is valued for its efficiency and helpful staff.

1. Aurora, Illinois