U-Haul Moving & Storage of Aurora is a reliable and professional location offering a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the efficient and friendly service provided by the staff. The store manager is highly professional and serious about their work, making the experience smooth and trustworthy. Bob and Skyler stand out for their exceptional customer care; Bob is especially praised for being friendly, supportive, and helpful, often going above and beyond to assist customers with rates, truck sizes, and explanations. Skyler is also commended for his thoroughness, explaining truck issues clearly and ensuring customer concerns are addressed. The staff's professionalism and willingness to help create a positive experience, making this location a preferred choice for many. Even unexpected services, like the convenience store, are delivered with efficiency and professionalism. Overall, this U-Haul store is highly recommended for its excellent service, knowledgeable staff, and commitment to customer satisfaction.
The lake street store is an excellent store to work with.
October 2025
Thank you for loaning me a newer 9ft van-- it was clean and neutral-smelling (no odors like older ones have). Loved it, will rent this same one again!
October 2025
Worked with Skyler at this location and he helped make our rental seemless and effortless. Equipment was reliable and he made sure all of our moving needs were met! Ask for Skyler to help you!
