U-Haul Moving & Storage of Aurora is a reliable and professional location offering a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers appreciate the efficient and friendly service provided by the staff. The store manager is highly professional and serious about their work, making the experience smooth and trustworthy. Bob and Skyler stand out for their exceptional customer care; Bob is especially praised for being friendly, supportive, and helpful, often going above and beyond to assist customers with rates, truck sizes, and explanations. Skyler is also commended for his thoroughness, explaining truck issues clearly and ensuring customer concerns are addressed. The staff's professionalism and willingness to help create a positive experience, making this location a preferred choice for many. Even unexpected services, like the convenience store, are delivered with efficiency and professionalism. Overall, this U-Haul store is highly recommended for its excellent service, knowledgeable staff, and commitment to customer satisfaction.
I wasn’t expecting the outstanding service. It was seamless to rent the van which was due to a transportation emergency. David Walter’s was very helpful. I would do all my future rentals here.
June 2026
U-Haul at 1282 N Lake St Aurora is top notch. They are always helpful, polite and professional. I wish every business I use could be like this. It is a pleasure to do business with them. I would go out of my way to use this location based on their customer service. They are all extremely nice, all the time! Huge selection... read full comment
June 2026
they had the equipment that I needed. Matthew was very nice as well as David for my check-in. Great service.
