United States Postal Service
Post OfficesHours:
525 N Broadway, Aurora IL 60505 Hours
About United States Postal Service
The United States Postal Service at 525 N Broadway is a reliable and convenient location that serves over 157 million addresses across the country. It offers secure, affordable mail and package delivery, processing a significant portion of the world’s mail. The facility provides walk-in passport services, though customers have noted that appointments may be required despite online information suggesting otherwise. Customers appreciate the quiet and less crowded environment, which allows for quicker service compared to other locations. Staff members are generally helpful and friendly; one employee was praised for guiding a difficult customer, and others were recognized for their kindness and willingness to assist with issues like mail forwarding and package retrieval. However, some reviews mention the need for more staff to reduce wait times and improve customer experience. Overall, the location is valued for its efficiency and helpful staff.
Most Recent Reviews
July 2025
my package was never sent out and they claimed they were “so good” at doing their job that it must’ve been my fault. i send out packages every day and they’re always rude.
July 2025
They don’t care. Bend letters that are labeled do not bend. Still getting wrong mail for over 10years and they say they can’t do anything.
July 2025
Nice staff and good service. We went there for my son's passport. We had an appointment. The associate did not make us wait at all. He was very helpful and courteous.
More Comments(168)
Nearest USPS Stores
- Aurora, Illinois
