-
March 2024 by Ignacio Reyes Vilchis
The staff have a very bad attitude.
-
March 2024 by Adriana J
very bad service, with the staff they should hire other people with better customer servic
-
March 2024 by Tania VPL
I come here out of necessity but the service is horrible, they should have a customer service class. It seems that one comes to charge them because they serve poorly and they have the luxury of being offended when one asks for respect.
-
March 2024 by Juan Barajas
Awful this time around, sadly I’ve been a customer at that location due to closest convenience, I booked a renewal passport appointment about 2 months ago but yesterday Saturday 2:pm march 2nd 2024 we arrived for it and as usual part of the staff rude but I’m a firm believer that few bad apples don’t spoil the rest so with that being said I work in the customer/hospitality service so I decided to give the place one more chance, but to my disappointment Suzy (short middle aged Hispanic with glasses) was racist to us with her condescended comments about her being unable to help and answer our questions in Spanish as I’m translating to my girlfriend, mind you we’re Hispanic as well but I wanted my partner to feel reassured about the passport renewal of our minor and not letting her out of this important appointment, according to Suzy “she has gotten in trouble before by speaking Spanish in the building, that it was our problem learning English since we were renewing a U.S Passport” all we needed was just a little help, very sad and disappointing!
-
March 2024 by Alex Arizmendi
I don't usually rate, ever. But damn the workers there are so rude and for what reason?!
-
February 2024 by Joshua Pearson
They close earlier than the other locations, they lose packages, just an unpleasant place that the GOVERNMENT has allowed to be run so poorly
-
February 2024 by Yannet Alcantara
This place is horrible, the people have no education or respect for other people, they treat people badly and the workers make fun of people when they have a problem. According to them, they have their rules but they can insult you and make fun of you in your face, the supervisor is just as despotic as them. the treatment is horrible
-
February 2024 by Katherine Smith
This post office has the absolute rudest staff imaginable. The wait lines are long. Driving out of the way to avoid this post office is always worth it.
-
February 2024 by Alicia Campos
If I could I would give zero stars to the people who are there. They give terrible customer service, a certain Teena and the supervisor is actually racist, what are you doing there if you don't like your job, get out and let someone else who can really serve the customer take your place? place, despots and you, mrs. light, you should use those 2 languages to help people, not to look down on them. One day you will need someone and if they don't help you there, you will understand what you do with people and what a coincidence that they are lost. Packages that bring gold and silver.
-
February 2024 by Austin J
Went in for a passport renewal, said they couldn't help me because they were short staffed. There was only me and 3 workers. Location needs to evaluate employees, they do not want to be there!
-
January 2024 by Ana R
Terrible attention from Mrs. Luz, a person without any humility, to be in such a job of customer service, her behavior towards people who do not speak English well honestly leaves a lot to be desired.She should feel lucky to know two languages and have the ability to help her people, but I think she has little memory of her origins.Terrible attention from Mrs. Luz, a person without any humility, to be in such a job of customer service, her behavior towards people who do not speak English well honestly leaves a lot to be desired.
-
December 2023 by Olu Bunmi
My 18k gold handchain disappeared right on the counter infront of the staff late last year till now they didn’t get back to me, they claimed they have no camera when I asked them to check camera. Very disappointing.
-
November 2023 by Cadidts
That old man that is working in the front is straight disrespectful, inconsiderate to others and yells at people and shouldn't be working in customer service. Our business was sent a letter to file with the post office and the guy had no idea what to do or who to call and made my employee leave even after requesting to talk to a manager to hand the document that the post office sent to us! There is 0 accountability for this sad old man and he needs to be replaced or forced out. He's literally the reason this post office has a 1 stat review. If you want to do your post office needs go to the UPS store or the post office in Batavia.
-
October 2023 by A B
As efficient as post offices are. Quite and less crowded. So not a big wait as at the Naperville facility. Passports also done here
-
October 2023 by T White
I didn’t not get the woman’s name but a nice Hispanic lady helped me on 9/5/2023 to retrieve a package that wasn’t delivered. She really went out of her way to help me and I truly appreciate that. I’m only giving 3 stars because I didn’t successfully get the package but I am thankful for her attempts. Is there a way that I can inform the manager of her efforts? If so, I’d like to.
