10AM - 8PM
1104 Fox Valley Center Dr, Aurora
Watches
“The really loved the experience and customer service Dana was such a sweet person and helped me figure it out things I truly had a great experience.
Must visit!”
“Stopped into Fossil and had a great experience.
Karen was super friendly and genuinely helpful — no pressure, just easy conversation and solid guidance. Made the whole process smooth and actually enjoyable.
Service like that stands out.
If you’re going in, ask for Karen.”
10AM - 8PM
1650 Premium Outlet Blvd, Aurora
Watches
“This is the best place to buy a watch and the only place that I can trust. Recently they helped to repair one of my favorite MK watch for no cost that I’m very grateful for. Their customer service is impeccable and the staff at this location treats you so well and is kind and courteous. I highly recommend this store.”
10AM - 8PM
2264 Fox Valley Center Dr Ste D22, Aurora
Watches
“Amazing amazing customer service !! I have been taking my watches to them for 7 years and each time I go their quality of service is impeccable! Everything from getting links removed and added, changing batteries, and getting new bands from them. I leave feeling like a million bucks every time they polish my watches and other jewelry. Big shoutout to Sebastian and Abdul!”
“We visited and purchased twice because of the special customer service of Katrina! She was very knowledgeable, patient, not pushy and made the experience pleasurable. We will definitely be coming back next year when we are in town!!”
10AM - 8PM
1650 Premium Outlet Blvd East, Aurora
Watches
“I am very grateful to the consultant Valeria for her detailed assistance and help with my purchase. She was very professional and attentive. I also want to thank the other staff members the service was excellent. My experience at this Swarovski location was very pleasant. Thank you for the Black Friday discounts. I am very satisfied!”
“I have been to this Dakota. Watch company location several times looking for the correct timepiece. For me, I was unable to locate one but was able to bring a personal peace with a broken link and some trouble shooting issues. The gentleman working was harry the site manager he was very knowledgeable. About the watches and was able to help me out. Immediately and get the problem fixed. In a timely manner, he was a very friendly person. It was a pleasure to have met him. And I will be returning soon with any further issues, with any of my watches, and I recommend that people visit Harry at the Dakota Watch Company at the fox valley mall.
~Frankie”