Eric at the teller line was so nice and helped me deposit checks with no issue and transfer funds between accounts. The main lobby was clean, the music wasn’t too loud, and everyone was pleasant.
July 2023
Unlike other financial institutions, you cannot assign a beneficiary to your accounts online at Chase. So I went in to the Barrington location and even though there were no other customers there, I was told I had to set up an appointment. I transferred my money out of Chase.
March 2023
Seniors and small depositors are not welcomed. Staff are few, and cashiers can't do anything out of the ordinary without getting a supervisor who is occupied with one crisis after another. Lots of empty cubicles. Ask a question and the answer is you have to make an appointment.