Duly Health and Care - Primary Care is a healthcare provider that offers a mixed experience for patients. While the doctors are praised as "awesome," the staff and communication have been a source of frustration for some patients. The office hours listed online do not always align with the actual opening times, leading to wasted time and inconvenience. Additionally, patients have reported difficulty reaching clinical staff after a visit, with calls often being directed to an offshore call center and email responses taking days or even a week. However, the in-person experience for lab work has been positive, with the staff described as "very nice and helpful," and the technicians making the process "easy and relatively painless." Overall, Duly Health and Care - Primary Care provides a varied quality of service, with room for improvement in communication and accessibility.
The staff very professional, Doctor Shirila listen my concers about my health, and explained different options and a plan to follow.
March 2026
My primary care physician has been at this location for over 20 years and they are terrific. There’s also a lab on site for bloodwork. It’s rarely ever crowded.
March 2026
Dr. Syed was excellent. If I didn't already have a primary, he would be my next choice. Very patient and explained everything, clearly.
