Goodwill Store & Donation Center is a well-organized and clean store that makes shopping easy and enjoyable. Customers appreciate the friendly and helpful staff, with mentions of staff members like Kevin and Natalie going above and beyond to assist them. The store’s organization is highly praised, making it simple to find desired items. Donors have also had positive experiences, with one noting that valuable items left in donations were quickly recovered thanks to attentive staff. However, some recent changes have been less favorable. The new price stickers are difficult to peel off and can damage items, leading to frustration. Additionally, the store has increased its prices, which has discouraged some regular customers, as higher prices may prevent items from selling and drive customers away. There are mixed opinions about the staff, with one reviewer mentioning dissatisfaction with a female assistant manager’s customer service etiquette, while still acknowledging the kindness of the store manager. Overall, the store is appreciated for its organization, helpful staff, and donation service, but recent pricing and sticker issues have affected some customers’ experiences.
This goodwill prices are ridiculously high. I go to many surrounding ones and they are much cheaper . Stuff I have seen at Dollar Store for $1.25 are selling for $1.99 if people don’t know prices they are getting ripped off. No reason to be so high St Charles and Schaumburg are much cheaper.
January 2025
This store is the best to shop at you can find things that you are looking for so easily because this store is like very organized. They are on point when it comes to friendly personnel clean store and there organization is like dead on on there merchandise.
August 2024
Very organized store, easy to find exactly what you’re looking for! Natalie was so helpful when checking us out, would definitely recommend this location!
