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“Had tail gate on my Lincoln MKX repaired and painted from backing into my garage while tail gate was opened. I thought it was damaged beyond repair. Alan wrote a repair estimate to repair and paint existing tail gate and completion was perfect. Shop will be my go to for any needed body repair. My wife and I met up with 2 beautiful french bull dogs that where visiting the day of pick up.”
“Professional and fast. They gave me a time and got me out of the establishment quicker than anticipated. They answered every question I asked during the process and gave great tips on how to maintain the look. I will be bringing my other car there for service.”
“Great service, quality repairs, and affordable prices! This father & son auto glass company does excellent work using high quality OEM glass. They got me in the next day for a full windshield replacement and I'm very happy with the services provided - they also offered the best price around which came out less than the preferred repair shop my insurance selected. Highly recommend Allegro Auto Glass!”
“Engine mounts and CEL work was completed very quickly over the end of year holidays. They provided a loaner so I could get back and forth to work. Awesome job!!!”
“While my car repair took longer than expected (parts coming in), my car was treated with care through the whole process. I also appreciated that they detailed my inside before returning it to me!”
“Grant and team were great! My wife and I had been trying for a month to get Excel Automotive in St Charles to call us back to fix our window. Grant answered when I called him, didn't require me to fill out a ridiculous online quote like Safelite and others require, and Country was less expensive than Safelite. The window Country ordered was broken when Grant went to pick it up, so he called me a communicated a change in date. In a world where customer service has been pushed to chatbots and automated phone tree prompts, it's refreshing to get an actual phone call or text message with an update. I'd highly recommend Grant and the Country Auto Glass team to anyone in need of auto glass repair. And they come to you to replace the glass!”
“Aaron & entire Gerber staff very friendly, I brought them a replacement passenger side mirror, plastic housing, built in directional, that came painted black, they Matched the paint on new mirror perfectly, this on a vehicle that’s a weathered 2012. New mirror installed and one could never tell the mirror has been replaced. Nice job Gerber!”
“If you need tires or any other care for your vehicle this is the place to go. First off my sales person Jacob Schmanke was amazing. No pressure. Their techs do amazing work as well. Finding issues the dealership missed. Thank you for getting my car ready for winter. It drives so much better and feels much more safe. Thank you guys so much.”
“Great service and very friendly employees! Brett and others were very thorough and patient and explained everything I needed to know during the sale, installation and when the work was complete. I left very happy!”
“Randomly walked in,Sam up front was very professional with his greeting of customers.The usual Q/A was very simple, 1,2,3 the job was done in 20 min,to be honest as my past experience with these chain MEGA stores was ALWAYS just a plain joke! These guys managed NOT to screw up a simple job as mounting 2 tires! They did not try to sell me something that I dont need,they didnt use the lame line and ask me if I had kids? You know how that works!.?............Dejan”
“I went to remove nail from my tire they code me 3 hours but they did finished the job in one hour Abby and Ruben both were very professional and friendly I will recommend this place to my friends and family ?”
“I do recommend this shop for fixing windows. Viktor took the time to fix 3 windows and within a timely matter, we had the car back! Finally my son was able to lower his driver window to get fresh air & do proper drive thru orders! Thankful for all windows working now! Lincoln Town car looking new again!”
“I couldn't have ask for a better experience from a body shop. The staff was great and the work they did on my Honda was even better. It was top notch. As someone who has been in the auto restoration field for nearly 30 years (and has seen alot of subpar bodywork performed elsewhere over the years) I am so happy I chose White Eagle in Naperville when I actually needed work done on my own vehicle.”
“This Gerber team at this shop is exceptional: Klaudia, Jake, and Don. They helped me through a very difficult, stressful time with my Volkswagen Tiguan that was damaged by a U-Haul. They answered all of my questions numerous times throughout the entire process. They patiently waited until I had communication from U-Haul in getting the repairs completed. Truly, this shop has an amazing team that can be trusted to help you through the entire process of dealing with insurance, etc. and getting the car repaired completely. I can't even tell it was ever damaged! It looks beautiful again! Very grateful to them all for taking such good care of me and my car :) <3 Great communication too!!!”
“I called them today and asked them if they could find or make a piece of glass to fit my coffee table. Twenty minutes later I had the peice of glass in my truck loaded and ready to take home with me.”
“I couldn’t be more grateful for the warmth and kindness that Jim and both Michelles showed me during my visits to their shop. They truly made me feel at home every time I walked through the door. The level of customer service they provided was outstanding, and I was amazed at how my car looks brand new! It’s clear that their hard work and dedication deserve recognition from Gerber corporate. They truly go above and beyond!”
“I would recommend Gerber Collision & Glass. I hit a pot hole and did damage to my Front Suspension. They went beyond what most places would do. They kept me posted on everything. When they found something wrong they texted me.They fixed my Front Suspension. And, found some other stuff that was wrong. When other Repair Shops never did. I feel safe in my car Now. And, I can take my son to all his doctors appointments. Thank you to the Staff at Gerber Collision & Glass.”
“Satisfied with their service and communication.
About a month after my repair was done, I discovered that there was a little added damage that neither they nor I saw initially. The manager was very accommodating and took care of the issue swiftly.
I would definitely recommend this location to anyone, simply based on the customer service the manager provided.”
“Took My car for repair I can say out of the shops I been too this is far the best body shop I ever taken my vehicle too no other shop got nothing on route 38 they did an amazing job with my car I will be bring my vehicles here from now on if I ever need them worked on again!”
“Excellent experience here. Very professional team who helped make yhe process a breeze. They took care of everything, made the experience painless and were quick. Other auto-shops could learn from them. I wouldn't go to anyone else for services they offer.”
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“Needed an oil change, needed a place that I could wait. Called and got in right away. Not only did I get the oil done, but they discovered really dirty filters so got those replaced. Had air put into the tires and did a rotation to boot, free lifetime with tires.
Super pleased.”