Gerber Collision & Glass in Aurora provides reliable collision auto body repair services, backed by a National Lifetime Guarantee for as long as customers own their vehicles. The shop handles all makes and models and offers free written repair estimates. Many customers have praised the team for their excellent service and communication. Jim and Michelle stand out for their kindness and efficiency, making scheduling and updates easy. One customer noted that what began as a stressful situation was resolved quickly, with repairs completed in less than a week. However, there have been some concerns regarding communication, particularly when follow-ups were missed about unresolved issues. Despite this, the management, including Selena, has been proactive in addressing customer needs and ensuring satisfaction. Overall, customers report being very satisfied with the quality of work, noting their vehicles returned in great condition, often exceeding expectations. Many recommend Gerber Collision & Glass to family and friends for their trustworthy and honest service.
Just had 2 separate vehicles with them for different job. High quality work and great customer service. Lynn did a great job keeping me updated and working behind the scenes with insurance and Enterprise to make it a very seamless experience.
December 2025
super fast and reliable service as well as a amazing desk lady she needs a raise!
September 2025
The shop went above the call of duty and finished my car early. The work done was great and they actually fixed something that made the repair look even better when they did not have to fix that part