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“I went to this location looking for a mattress.
I was greeted and helped by John, I told him what I was looking for and what I had in mind. He patiently showed us different options based on what I wanted. He was very knowledgeable, and informative about the difference between my options.
Bought a mattress and pillows, with ease and peace of mind, definitely recommend this store for good prices, and friendly, helpful staff.”
“Wonderful experience. So helpful with helping me find the right mattress with my arthritis Eric was outstanding at explaining all the different types of mattress es and helping me pick the best one for me”
“Ron was so very helpful & we left very happy with our purchase today! Excited to replace our old mattress with the new Beautyrest Ron helped us pick out today. Looking forward to the adjustable base & new pillows also. Thanks again, Ron!”
“Zack was incredibly friendly and helpful. I'm always worried about pushy salespeople, but Zack made sure to only give me the features and price that were best for me. Of course, he recommended some additional options, but he did not pressure me about any of them. I tried a few mattresses, found the one I wanted, bought it, and scheduled delivery all in about 20 minutes.”
10AM - 6PM
33W361 Roosevelt Rd, West Chicago
Mattress Stores
“Alek was great ! Him and his friend delivered my new stove and were in and out in 20 minutes. My stove is beautiful! Great job!!! If and when I need any appliance I will buy from him.”
“We stopped in the Mattress Firm on Orchard and Rte 30 to look for a queen mattress and an adjustable queen base. We were really fortunate that Jessie was there to help us understand the differences between the various mattresses and help us understand which one best suits our needs. Jessie allowed us to experience the features of the various adjustable bases and we can hardly wait till it arrives so we can experience how comfortable it feels. We recommend stopping in that store!! Jessie can help you find what you’re looking for!!”
“We worked with Jack at the Saint Charles location. He brought up a lot of great points to educate us to make the best decision to get the best night sleep. I highly recommend this location.”
10AM - 8PM
740 Illinois Rte 59 #100, Aurora
Mattress Stores
“Jay helped me and my partner pick a bed and pillow out. He made the process very easy and smooth! I’ve never had a tempur-pedic before, so I’m so excited! Great store through and through!”
10AM - 7:30PM
1044 Illinois Rte 59, Naperville
Mattress Stores
“American Mattress was the 3rd place we stopped to shop. We liked the idea of it being family owned and a sale was in progress. Our salesman was personable, and very helpful. We got a great deal on a twin mattress for our guestroom daybed.
Needing our own queen mattress replaced soon, there's no hesitation to return to American Mattress.”
“Always an incredible experience at this location. Their service, attention to detail and passion to help people sleep better to live better lives is evident. ⭐️⭐️⭐️⭐️⭐️”
“We had a good experience shopping for a new mattress. Our salesperson looked up our previous mattress purchase and based on our past and current preferences was able to guide us to the perfect new mattress. They were also very good at applying all available offers, discounts, and promotions to get a the lowest price. We have purchased multiple mattresses for ourselves and family at Mattress Firm and we would highly recommend them for your next purchase.”
“We’ve been looking for a king size mattress on a tight budget. Before we found Graham at Discount Mattress, we were looking at used mattresses in the same price range. Graham greeted us quickly and gave us great NEW options in our price range with zero pressure to buy. We bought it within the hour and the delivery is very affordable and quick as well! Definitely recommend!”
10AM - 7:30PM
310 Randall Rd, South Elgin
Mattress Stores
“Bought Beautyrest Black on Randall Rd, South Elgin store. At this location, Jerry, who I was interacting with is the best and went above and beyond to fulfill my needs and patiently walk me through and answer all the questions”
10AM - 7PM
1120 Illinois Rte 59, Naperville
Mattress Stores
“This is the 3rd time we have ordered from Penny Mustard and every time has been exemplary. Jeff was very helpful and patient while we debated on which piece and in what fabric we wanted. We received our furniture quickly and exactly when expected. The gentleman delivering the furniture were very efficient and respectful of our home.”
“Ryan was very helpful with our buying a washer and dryer. Explained the differences and which would be best for our sheets and comforter 2 day delivery awesome Thank you”
“My wife and I shopped at the HassleLess Matress store in Batavia on May 5. The process was painless and we took our time making our decision to make our purchase. We made our order by phone since we had a few questions, and the representative was informative and professional. The next morning, our new mattress and adjustable base were delivered to our home and set up promptly. The price and service were both amazing and we highly recommend HassleLess Mattress for your bedding needs!”
10AM - 8PM
1598 N Farnsworth Ave, Aurora
Mattress Stores
“I ordered a sectional and bed frame from here Feb. 27 and it was delivered the next day Dulce was so great and professional, the guys Fabian and Manuel set up both which was fast . I definitely recommend buying from them.”
“I love my furniture! I received my sectional today and im obsessed! The customer service is top notch. I rate this company a 10. Please shop with them, you want be disappointed!”
9AM - 9PM
545 Illinois Rte 59, Aurora
Mattress Stores
“Jorge was great sales rep, he allow my daughter and I to look without any pressure and answered all our questions and made the purchase quick and easy. Call him after to make a change and he helped without hesitation and confirmed I received the new purchase sale and delivery day.”
“Customer service was amazing! Perfect experience from start to finish. This was our second sleep number bed we bought and like the first one it is a perfect fit!”
“I normally order everything online but was getting tired of the poor customer service when issues with an order arise. I took a chance and found a piece of Ashley furniture that wasn't in-store. They quickly ordered it AND provided free white-glove delivery service (which is NEVER free online). I love it!”
“We had a great experience shopping for a new couch at this Aurora/Naperville IL location. Karla was our salesperson and very responsive once we decided to purchase a few days later and worked with her and John over the phone. Thank you and we love the furniture.”
“Sheryl and Howard at the Aurora, IL SleepNumber Bed location are a Dream come True. Knowledge, Advice, and Second-to-None customer service... in the store, over the phone, LOVE IT!!!!!!”
“I moved from Chicago to NY recently and my movers incorrectly assembled my bed causing it to break immediately when I sat down on it. I called Baxton to ask about a bed I had purchased from them over 3 years ago so I could purchase the correct parts to repair my bed. I spoke to Ali who was incredibly kind and helpful, going as far as to contact Baxton’s other store to see if they could pull my purchase information. Through her help, I was able to identify my exact bed model and will be having it repaired soon. There was no incentive for her to go out of her way to help me, considering I wasn’t a prospective customer but she had me send her pictures of the bed and worked with me to identify the bed. It’s rare these days to experience good customer service (I’ve been receiving awful customer service my moving company) and I’d encourage everyone to use Baxton. Plus, the bed I have is fantastic over 3 years later. Thank you to Baxton, particularly Ali for her outstanding service and help.”
“Allen welcomed us with a very caring and helpful way. He made our experience very easy and fun. Miguel is great at handling the finances and provided us with more discounts to boot ?”
“Sania,Our salesperson, was lovely to work with. Patient and enthusiastic.
The problem was with the extras-a product protection arrangement and getting an Ashley credit card. The expenses for these 2 services totaled over $500, and we were not told the cost, but found out once we got home. We went in the next day to remove both, and it was no problem. Buyer beware.”
“Good experience. I was lucky to catch a sale when I really needed some replacement items. Sales person was really good and made sure I knew what all the available options were.”
“This is in response to Tarik Cogal's false statements made below. This man called the store and immediately became irate. He called one of the female managers trying to help him a "C**T." After she refused to deal with him and rightfully so, I then got on the phone with him while he was still screaming. He was screaming so loud that the staff standing nearby could hear him. He was told by the female manager and myself that he cannot scream obscenities at our staff. He was told to calm down and speak calmly without graphic language or threats. He refused to calm down and act like a human being towards our staff. His purchase was a final sale stated multiple times. He thought harassing us while screaming obscenities was appropriate. No one deserves to be screamed at let alone insulted and threatened repeatedly. I protected myself and our staff as any decent person would. The staff at both outlet stores works extremely hard to provide the best items at the best price daily. The staff at this location goes above and beyond to help any customer. Tarik Cogal's review is completely false and he conveniently left out his horrible behavior while trying to cause harm to the business and staff.”
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“Jesse was very knowledgeable! I am so thankful that he was able to help me out with an urgent purchase on a great mattress and box spring! Thanks Sleep Outfitters of Batavia!”