Grand Appliance and TV is a family owned retailer that has locations in Illinois, Wisconsin, Indiana, and Iowa. The Naperville and Downers Grove, IL stores are popular because the staff is helpful and knowledgeable. Customers say the team knows all product options and can order anything seen at other businesses. The prices are competitive, and the service is patient and experienced. Customers appreciate quick location of appliances and the kind, professional help in making decisions. Grand Appliance aims to keep customers for a lifetime through outstanding service at all levels.
Our salesperson, Benjamin, was amazing and very knowledgeable about the Speed Queen washing machine we came to look at. He made it a very pleasant experience for my husband and I.
July 2026
Very good - and very frequent - communication with respect to delivery of our oven. Estimates were a little off, and we didn't get the 30-minutes phone call, but the tracking tool allowed us to see exactly what was going on. Delivery men were very professional.
July 2026
A great and knowledgeable crew, from sales to set up
