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“With the new Verizon Simple Mobile signal I can navigate quickly and easily and I have unlimited service when I travel to Mexico and I also have a line to my mother in Mexico and everything works for her. I recommend Future Mobile. LONG LIVE MEXICO .”
“Came into the store to do return an old phone that was apart of my trade in found out they did not even process it at a different AT&T store and the manager was very fast and efficient with helping me process the trade in and everyone here was very nice and helpful”
“My phone has gotten hacked and I’ve been dealing with Matthew and he is very knowledgeable and patient and took me thru everything and the best way to handle this.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Rafael was super friendly and did a great job replacing my Galaxy S21's broken charging port after I dropped it in the snow. Highly recommend coming here, they had the part for my phone on hand so I had my phone fixed less than 2 hours after breaking it.”
“When I lost my phone, Josh M spent lots of time helping me find the best & most affordable option for replacement. The next day my phone was returned to me, and Josh M was able to fully refund me and set up my old phone again. I HIGHLY recommend him! He will work with you for whatever you need!”
“Best service in town. I was told from 4 different shops that my late daughter phone is not fixable and not able to retrieve any information due to faulty motherboard. But they gave me hope that they do motherboard repairs. He did get the phone working and got all my late daughter photos back. I'm so happy... most recommended place.”
“Came in to Cricket store to transfer service to Cricket. Showed up close to closing time and Nick greeted us with a smile. He was able to transfer my service for 3 lines and did not mind having to stay after closing time to complete the transfer. He definitely knows what he is doing. And he went above and beyond to make sure the porting was successful. Thanks Nick.”
“I was helped immediately. Replaced a cracked ATT brand screen protector under lifetime warranty. Appreciated the help I got from Erick. He had the screen saver replaced and the phone "op-checked" in less than 20 minutes. I will recommend this store!”
“Nick and Gia was sooooo great...I had a bridge pay problem and they went above and beyond to fix the situation....There customer service was so excellent and so nice and kind...Thank you Cricket.”
“I needed to pick up new iPhone and have data transferred from broken phone. Mike at the South Elgin Store helped me out and it was fast and easy. I had to return to get help with Apple ID mistake I made. Mike again was there to help me restore my ID’s data! Thanks Mike! Suzie H.”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“Jason was incredibly knowledgeable and very patient with all of my questions. One of the best experiences I’ve had at the AT&T store, that will keep me coming back! Thank you for all of your help Jason!”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“The customer service was awesome. The girl named nelli was awesome , very patient and polite. She also knows how to stay with in your budget and get you what looking for. Highly recommend this place.”
“I was frustrated with this place when I drove here on Sunday and they were closed- their website was incorrect. However- I am 110% satisfied and impressed with their customer service and attention to detail. Service was done quicker than estimated, the techs are VERY knowledgeable and friendly. 10/10 recommendation!!”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
“This place is by far the most tech savvy gadget repair place there prices were very reasonable and time cinsuming I highly recommend it to any one with a broken phone or tablet”
“Great customer service from the young lady that works there, I went about less than a month ago, and she was very helpful. She even applied my screen protector impeccably. Thank you.”
“Adrian went above and beyond for me at the store. He helped me upgrade to a new phone while provided such a wonderful customer experience. He was patient and cracked a few jokes during the whole process. Give this man a raise, he deserves it. Just a wholesome human being.”
“I always get the best customer service experience at this location. The owner is wonderful and the rest of the team are amazing as well! This is the location to go to!”
“Great experience…Krystal was awesome. Purchased 3 phones for my family and she problemed solved and made it happen. My family members are super happy with their phones. She also was working alone and managed through a rush of people while delivering exceptional customer service to them as well. Your team is very lucky to have her!”
“My husband and I just had the most outstanding customer service from Tevin! AT&T is lucky to have this gentleman as an employee. He is an expert in his field, professional and took outstanding care of the 3 customers he was serving at the same time. I will not go anywhere else in the future.”
“Store is awesome! Under new management and let me tell you! Cassandra is a star! She is so attentive and makes sure you’re very well taken care of in her store. Please if you visit any AT&T visit her store! - I just want to say personally thank you so much cassandra for your hard work in helping our family! We will be back to see you!”
“I received 5+ star service from associate Jasmine Medina! Jasmine went above and beyond to help me with my new IPhone. Jasmine provided excellent customer service!!! I would highly recommend this location!!”
“Amazing service! Marco spent so much time helping me through a trade-in and really took his time to make sure everything was done correctly. Such a wonderful experience!!”
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“Quintez and Martin from the ATT Batavia store were awesome! They helped me transfer over my new phone and were so patient with all my questions! They helped me find the accessories I needed, too. They are two great employees!”