The AT&T Store in South Elgin offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including no-contract prepaid options and unlimited data plans that come with nationwide 5G service at no extra cost. The staff is known for being helpful, patient, and caring. Multiple reviews highlight employees like Angel, who provided professional and kind assistance, making customers feel comfortable and attended to their needs. Angel was praised for his honesty, patience, and quick service, especially in urgent situations like replacing a shattered phone. Salvador received high praise for spending over two hours helping a family select and set up four new phones, even assisting with screen protectors. Additionally, the manager, Chris, went the extra mile by driving to another store to pick up a phone, exceeding customer expectations. Overall, the store is appreciated for its great service, attentive staff, and efforts to meet customer needs efficiently and professionally.
I am very satisfied with the services that Ron provided, I am also very pleased to say that Angel was an amazing team player. I saw the way he was helping all of the employees and greeting every guest that came in and assisted them with professionalism and promptness. I am very happy with both of Ron and Angels services.... read full comment
July 2026
Wanted to change service from uverse to streaming. The AT&T employee at the South Elgin, iIL location was fantastic. He was thorough and didn’t make me feel dumb! 😆 His name was Jesus and he wrapped up in ~20 minutes!
July 2026
The finest experience I have ever had in obtaining cell phone service was when I dealt with AT&T at 312 Randall Road, S Elgin, IL. When you wish quality service, equipment and experts who know what they are doing, this is where you need to go!
