Old Second National Bank in Batavia is described as a real gem. The staff is consistently noted as incredibly helpful, friendly, kind, professional, and lovely. Reviews highlight experiences where employees went above and beyond to accommodate requests, making banking visits a breeze. Specific assistance with accounts, documents, and explaining services thoroughly is praised, leading to strong recommendations. The bank's long heritage traces the advancement of the Chicago area, backed by a commitment to a better banking experience and financial responsibility. Customers report wonderful and great experiences, with many stating they would highly recommend the branch.
Samantha really made me feel welcome when I came in.
December 2023
Delannie really helped me. She saved me from a lot of problems that I was having we need more people like that in our system and she was very friendly and she’s very knowledgeable John Johnson.
December 2023
Great customer service! Friendly staff very helpful with the questions I had. Highly recommend!
