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“The Carlyle Ave Branch in Belleville, IL. by far has the best customer service hands down! All of the tellers are very nice, very warm greeters when you go inside or the drive thru. Very professional. They always ask how I want my cash back.No one has a bad attitude. They always take the time out to courteously ask all of the customers how they are and how their day is going. We've been doing business with them for almost 20 years.”
“A strong recommend. Very down to earth for a banking institution. We got our mortgage through them (they service them through First Integrity, a very highly rated company across the river in Missouri) and they were very honest about where the mortgage would be transferred to. The rate was hands down the best I saw anywhere and the fees were even better. The regular dividends on their accounts are also fantastic.”
“I have been a member for 26 years and have never experienced anything but good with the customer service, online banking, loans, etc. As long as I'm alive, they will have my business.”
“Doug is always awesome! He goes above and beyond to give incredible customer service. We normally go into Fairview at the actual branch. However; after our last experience I’ll be coming to the Walmart location from here on out. We’ve been banking with first community for over 4 years now and never given a card until our last visit at this location with Doug. This now will make our trips quicker and easier. It’s blew my mind no one has ever given us one before then. Highly recommended banking with them.”
“I'm very happy banking here. Employees are helpful. There's lots of perks with the free checking. Lots of locations in the area. The app is easy to use.”
Credit Unions
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“Very very nice the staff are very professional and nice . My experience has been pleasure . And I will recommend anyone to open and account there. Catholic and community has help me so many ways . I just say thank you too all staff . Your overdraft protection help me survive in hard times. Thank you so much .”