United States Postal Service
Post OfficesHours:
5731 Mt Pleasant Ln, Belleville IL 62223 Hours
About United States Postal Service
The United States Postal Service has received mixed reviews from customers. Some customers have noted long wait times but appreciated the helpfulness of the staff, especially during busy times. One employee, Phillip, was highlighted for his outstanding service while handling certified mail. However, there have been issues with mail delivery, such as postal carriers placing mail in the wrong mailboxes. The post office environment is described as dreary, and some customers have experienced frustrations with lost packages. A supervisor named Shamieka received praise for her exceptional assistance in locating a lost international package, proving to be friendly and resourceful. Overall, while there are some challenges, the helpful staff often makes a positive impact on the customer experience.
Most Recent Reviews
August 2022
No mail pick up or deliver since Friday. Today is now Tue. When I call the 62221 location some thug sounding guy answers and when I start to ask about it he hangs up. They let it ring, pick up and hang up on you. Bunch of hood rats working here.
May 2026
STOLE MY PACKAGE BEFORE IT ARRIVED AT MY DOOR I'M ANGRY DON'T ORDER MAIL HERE.
February 2026
Only 1 clerk when there’s around 10-15 people waiting in the lobby.
More Comments(117)
Nearest USPS Stores
- Belleville, Illinois
