“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
“My experience with Credit Union 1 was excellent. I know that the bank is an excellent organization. The reason I'm doing this survey is because of Carolyn. In my mind she is a very personable, caring and courteous professional. She takes on all questions and problems with an open mind and stays with it until solved completely.I think Credit Union 1 is very fortunate to have her as a qualified employee.Thanks,Tom Schmidt”
“I have been using CAFCU, and particularly the Rosemont branch, for many, many years now. I have NEVER had a bad experience with them. The customer service at the Rosemont branch is always friendly and professional. And even though I only go in every couple months, they always know who I am and remember little details about the last things we chatted about. Superb.”
“Trading with MRS ELIZABETH BAYS and her company has brought great financial freedom to my entire family. I invested $450 and withdraw a profit of $6,700. I am happy I invested with the right”
“I’m very impressed by the customer service at CAFCU. Friendly, professional and courteous. Every employee is always willing to assist with questions. Always a pleasure doing business with them!”
“I’ve been a member for approximately three years and every time I’ve needed advice or guidance they have helped me every step of the way they always make sure to provide me excellent service”
“I've been a loyal member for over a decade. Lori and staff are top notch! Very helpful, very polite, efficient with business, and treats their customers like family. They are a 1 stop shop with all kinds of services to offer their members. Its so nice to do business at a place where the staff takes time to truly get to know you.”
“Went there for money order Friday July 21 2023 in and out no wait in line staff were courteous, professional and engaging everyone greeted with a smile ReAnne my teller, hope am spelling her name correctly,was the epitone of excellent customer service professional and courteous will most certainly recommend the bank to my friends and family”
“I wasted time going to Corporate American Family CC for a cashier's check for my house closing. I went to AA Federal Credit Union. It took 2 minutes with friendly and professional service.”
9AM - 1PM
5000 N Cumberland Ave, Chicago“I had such a wonderful experience with Selfreliance Credit Union when purchasing my first home. The mortgage loan officer, Galyna Salgalova, and the closer, Oksana Hrudzevych, were so professional, supportive, informative and really had my best interest in mind. They answered any questions that I had and guided me through the whole process. They were always prompt with any inquiry, they made my loan approval and closing process as smooth and as easy as possible. Because everything was handled timely by amazing Selfreliance's team, I was able to purchase the house of my dreams. No words can fully describe how grateful am I for all the attention and thoughtfulness that Galyna Salgalova and Oksana Hrudzevych provided to me. Thank you very much! Not only I got an excellent service, but I also felt that Selfreliance's team really cares about their customer needs. The loan fees were really reasonable as well and the terms of the mortgage are much better than in most bigger banks. I highly recommend to consider Selfreliance Credit Union for your future banking and purchasing needs. You will be very happy with this decision!”
“I have been a member for over 10 years. Unfortunately, I’m only allowed 5 stars, when 10 stars DEFINITELY represent the level of customer service/satisfaction!! Lupe provides professionalism along with product knowledge and management, all with a sunny disposition. I have listened to Lupe on how to improve my credit scores and from her experience and wisdom, my credit scores jumped over 100 points and now I’m in the 700 credit scores club!!! There’s a family feeling that I get when I walk into the branch, go through the drive through, and call to speak with Lupe. Thank you ACCESS CREDIT UNION for making your members feel special:)!”
“Amazing Credit Union! Kenia Delira helped me get approved for an auto loan to purchase a vehicle last year and my interest rate is lower than the national average. Highly recommend credit unions when taking out loans.”
Closed
5310 N Harlem Ave, Chicago“I went to the bank today. We had an issue at another bank and Caroline was so helpful. Not only was she very professional, positive but she was able to fix the issue in a timely manner. There are not many people today that want to go above and beyond, but she definitely did. Not only did she help us but she also followed up with us to make sure everything went smooth. She was very respectful. I greatly appreciate everything she did.”
“They are very helpful, very pleasant employees who will help you out they are courteous with several locations they have many services for the customer. Quite amazing people working there”
“Oxford has been my local bank for many many years. I really appreciate the smaller bank experience. Th employees know your name, your wife’s name and your kids names. Whenever anything comes up, everyone at Oxford makes an effort to help and solve the issue. I appreciate that greatly in this day and age. Great job and keep It up.”
“I got an auto loan from DuPage CU. Not only did I get an incredible rate, the process was fast and easy! I was able to pick up my loan check within 3 days.I will not hesitate to use them again!”
“Just pure honest,friendly and extremely professional group of employees here...AT IT'S FINEST?????when handling the 3rd $$$ most important thing of my life$,this is the type of institution you want. "BEEN ah member for quite awhile"!”
“I have been a member for many years and truly value and respect this credit union. The staff is efficient, reliable and very welcoming. I can't say enough about the amazing staff Maggie, William and Rebecca. Wonderful job!”
“I've been a member for a very long time. They have always been friendly and helpful. Their rates are always very competitive. They are a superior option to a big corporate bank.”
“Staff is amazing, always easy to work with. They always send a dog treat through the drive through for my pup when he's with me. Helped me with my account once I was married, but did not yet change my name. Love this location.”
“Great people and very helpful and full of banking knowledge. Happy to join the family..been looking for you ever since I moved back home from Pennsylvania. Belonged to Lebanon Federal Credit Union??”