Selfreliance Federal Credit Union receives high praise from its members for professional and supportive service. Reviews highlight excellent experiences with mortgage and auto refinancing processes. Staff members are consistently described as professional, efficient, knowledgeable, and easy to work with. They provide clear, prompt, and comprehensive communication, keeping clients informed at every stage. The team is noted for making complex processes smooth, stress-free, and easy. They answer all questions, guide clients thoroughly, and show a genuine care for customer needs. Clients report receiving good interest rates and reasonable fees, with terms often better than larger banks. The overall service is characterized as quality, fast, and supportive, leading to strong recommendations for future banking, mortgage, and purchasing needs. Many clients express sincere gratitude and rate their experience very highly.
Great experience with this credit union — very professional and client-oriented. Khrystyna Abramchuk was extremely helpful with my auto loan. She explained everything clearly and made the process fast and easy. Highly recommend!
November 2024
Thank you to Khrystyna Abramchuk for her quick responses, clear communication, and great explanations. Excellent work!
October 2024
I recommend this bank for your home purchase in Chicago and the surrounding area from my own experience. I want to pay special attention to Galyna Salgalova, she is the first person you will meet on your way. She will tell you how and what should happen with your finances so that you receive a positive decision on a mortgage... read full comment
