Credit Union 1 has been serving members for 65 years as a member-owned, not-for-profit financial cooperative. It provides financial solutions and personalized service to help members reach their financial goals. With 120,000 members nationwide, the credit union offers access through 30,000 surcharge-free ATMs and 5,000 shared-branch locations. Members appreciate the professional and friendly staff, including branch managers and tellers, who go out of their way to assist with various needs such as resolving check issues, transferring funds, and offering understanding and support. The staff's kindness, knowledge, and willingness to help create a positive experience for members, making Credit Union 1 a trusted choice for banking needs.
Our bank had a recent merger with CU1 and I was having trouble getting into the app. We went to the Lombard location and had a great experience with Sherrold. She was extremely patient and helpful with everything and anything we needed.
February 2026
Gabriella that answers the chat was understanding and helped me with my situation!
December 2025
I had an issue with my debit card and luckily received help from Rachel D. She was exceptionally pleasant and helped me tremendously. It’s great to know that there are people like Rachel in case any issues arrive and she not only helps but does it with an awesome caring attitude. A true asset to your team
