“We are from out of state and had an accident on a Friday we contacted Boone County Auto. On Monday Shane was quick with quote that our insurance accepted the next day. Our car was in and fixed with in 12 hours of taking it in. We can not express how much we appreciate Shane and his crews hard work to get us in and out so quickly and back on the road. HIGHLY RECOMMEND!!”
“I honestly can't thank Margie enough for everything she did.
After my vehicle was repaired at the Gerber Collision in Chicago, I still had a few concerns. While cleaning out my car, I found a loose screw in the back, noticed a clip was missing from my right rear wheel liner, and I also had a dent on my driver's side door that happened while my vehicle was at that location. It left me wondering if everything had really been put back together properly.
I brought my car to the Belvidere location, and Margie immediately put my mind at ease. She took the time to listen to every concern I had, inspected everything thoroughly, explained what she found, and fixed the missing clip. She also took care of the dent on my driver's side door without any hassle. I never felt rushed or like I was asking too many questions. She genuinely cared about making sure my car was right.
She even went the extra mile and installed clear door edge protectors for me as a favor, which was such a thoughtful touch.
Customer service like this is hard to find these days. Margie is incredibly knowledgeable, honest, and takes pride in her work. You can tell she truly cares about her customers and wants them to leave feeling confident about the repairs.
Thank you, Margie, for turning a stressful experience into a positive one. If I ever need collision repairs again, I'll definitely be coming back to the Belvidere Gerber because of you.”
“Chris and the guys do great work, always up front and honest about what's needed and what's not. Don't hesitate to call for a tow or automotive work, and the paint jobs are amazing!”
“I can’t say enough good things about this body shop! They were incredibly helpful and truly went above and beyond. They even took the time to fix several issues that had been left behind by a previous body shop. My car had been improperly caulked and sealed, and it was even missing screws. They corrected all of these problems and did it completely free of charge.
Their attention to detail, kindness, and willingness to make sure my car was properly taken care of really stood out to me. It’s hard to find a business that genuinely cares about doing the job right, and I’m so grateful I found them. I highly recommend them to anyone looking for honest, thorough, and caring service!”